Chief of Staff/Executive Assistant

Meds•Austin, TX

1d•Onsite

About The Position

Meds.com is a rapidly growing consumer technology firm operating a suite of healthcare businesses, including our flagship brands BlueChew & MOD. Our mission is to better patients' lives through innovative healthcare solutions. With a team of 300 professionals across various specialties, we've built scalable pharmacy, telemedicine, and e-commerce platforms using cutting-edge technology. As we continue our accelerated growth trajectory, we're launching new products to expand our patient base and accelerate growth. Join us in tackling exciting challenges at the intersection of healthcare and technology. We are seeking a Chief of Staff/Executive Assistant who will work directly with the founders of Meds.com and BlueChew. With a proven track record of launching and scaling top-tier consumer health brands, in this high-impact, dual-capacity role, you will serve as the strategic right hand (Chief of Staff) and organizational anchor (Executive Assistant) to the founders. Instead of building new ventures from scratch, your mission is to maximize the founders' leverage, optimize their time, and ensure seamless execution across their portfolio of businesses. This is a fully funded, fast-paced environment that requires a master coordinator who thrives on turning vision into structured, day-to-day reality with focus, speed, and conviction. Join our team in Austin, TX - we're looking for someone who truly values and enjoys working in the office, not just tolerates it.

Requirements

5+ years of experience as a Chief of Staff, Executive Assistant to C-Suite founders, or Senior Project Manager—ideally within digital health, e-commerce, or fast-paced startup environments.
Proven track record of managing complex, cross-functional initiatives with extreme precision, organizational structure, and ownership.
Master Communicator: Clear, concise, and confident written and verbal communication skills, with the ability to command respect and collaboration across teams.
DTC & Tech Familiarity: Understanding of digital health platforms, subscription-based models, and modern productivity tools (Slack, Notion, Asana, Google Workspace).
Analytical Ability: Skilled at synthesizing complex information, financial metrics, or operational data into digestible summaries for executive decision-making.

Nice To Haves

The Ultimate Operator: You are a key operator who excels in highly dynamic environments. You love bringing order to chaos and building repeatable workflows where things are not yet fully "figured out."
Execution over Ideation: While you are a sharp problem-solver, you are deeply enthusiastic about the execution stage of business—turning ideas into structured project plans and seeing them through to completion.
High-Level Discretion: Ability to handle sensitive financial, strategic, and personnel data with absolute confidentiality and flawless judgment.
Anticipatory Thinking: The ability to operate independently, foresee scheduling conflicts or project bottlenecks before they happen, and move fast to resolve them without waiting for instructions.
Cross-Functional Fluency: Experience wearing multiple hats and communicating confidently across product, growth, and business operations teams.

Responsibilities

Monitor, triage, and draft high-level correspondence, ensuring the founders are briefed on critical matters and that external partners receive timely responses.
Organize agendas, compile background research, and prepare briefs ahead of critical leadership meetings, board reviews, and external partner presentations.
Attend executive meetings alongside the founders to capture action items, track deliverables, and hold cross-functional teams accountable to deadlines.
Act as a central point of contact connecting the founders with internal departments (Product, Growth, Legal, Ops) and external stakeholders to ensure alignment.
Own and execute discrete, complex initiatives tasked by the founders—ranging from market research deep-dives to operational process improvements.
Help the founders monitor key metrics across DTC platforms, organizing data and status reports so leadership can make real-time, informed decisions.