Chief of Staff, Enterprise

Coursera•Mountain View, CA

1d•$180,500 - $273,125•Hybrid

About The Position

We are looking for a Chief of Staff to join our team as the Enterprise GM's Chief of Staff, operating across functional teams to drive company-wide strategic alignment and transformation. This role acts as a company-level thought partner, leading cross-functional initiatives, synthesizing insights across functions, and ensuring that Coursera’s long-term priorities are executed cohesively across the organization. At Coursera, we are entering a new phase of scale, one that demands tighter strategic integration and stronger connective systems across the company. The Chief of Staff plays a critical role in shaping those systems, enabling the company to operate with clarity, consistency, and foresight. Working across multiple executives and orgs, this role strengthens Coursera’s leadership alignment and execution muscle, driving transformation through thoughtful design and company-level coherence. The Chief of Staff operates with broad executive trust and crucially balances strategic foresight with the operational clarity needed to execute at scale.

Requirements

15+ years in business management, strategy, or executive advisory roles
In-depth experience driving results in a B2B, preferably SaaS, revenue organization, e.g. Revenue Operations, Sales, GTM
Demonstrated experience leading complex, multi-year transformational initiatives
Track record of influencing executive-level decisions and driving organizational change
Deep expertise in organizational design and operational excellence
Proven ability to navigate ambiguity and drive results in rapidly evolving environments
Superior strategic thinking and analytical capabilities
Outstanding executive presence and communication skills
Experience managing high-stakes stakeholder relationships, including at the senior management level (i.e. VP+)

Nice To Haves

MBA or advanced degree
Experience managing a large, global organization (30+ FTE)
Track record of successful P&L management
Experience serving as interim executive leader
Experience delivering company-level transformation as a cross-functional leader

Responsibilities

Partner with principal plus executive enabling functions - Finance, HR, EA - to develop and execute 2-3 year strategic plans that drive measurable business impact across org functions in alignment with company objectives
Design and implement sophisticated operating models that enable scale while maintaining agility
Provide strategic counsel to principal on critical business decisions, leveraging deep understanding of market dynamics, company-level goals, and internal capabilities; Provide sophisticated analysis and recommendations that include the inputs of appropriate stakeholders, including executives
Support multi-exec alignment on strategic priorities and resource allocation across multiple functions
Architect and execute complex organizational change, from concept to landing, including structural changes, process improvements, and cultural shifts
Synthesize insights and recommendations across multiple business areas to inform company-level tradeoffs and sequencing
Build and maintain influential relationships at the senior management level (e.g. VP+) across the organization to enable rapid mobilization for strategic initiatives