Chief of Staff, Chief Marketing Officer

Equinix•Redwood City, CA

3d•$213,000 - $319,000•Onsite

About The Position

The Chief of Staff serves as a trusted operational partner to the Chief Marketing Officer, driving coordination, execution, and accountability across six Marketing organizations. This role manages the CMO’s operating rhythm, ensures priorities translate into action, and strengthens alignment across Marketing and key enterprise partners. The ideal candidate has significant experience working across Marketing in a Chief of Staff, Marketing Operations, or Business Operations role. They are highly operational, comfortable navigating a complex global organization, and able to provide direct feedback and trusted counsel to senior leadership.

Requirements

Significant experience in a Chief of Staff, Marketing Operations, Business Operations, or similar role supporting a complex Marketing organization
Demonstrated experience working across multiple Marketing functions and coordinating priorities among senior Marketing leaders
Strong operational leadership and program management skills, with the ability to translate priorities into clear plans, actions, and measurable follow-through
Experience managing executive operating rhythms, leadership meetings, business reviews, offsites, and cross-functional planning forums
Strong executive communication, presentation, and stakeholder management skills, including the confidence to provide direct, constructive feedback to senior leaders
Strong judgment, discretion, and ability to manage confidential information
Ability to work effectively in a fast-paced, global, and highly matrixed environment
Ability to work in close proximity to the CMO and travel regularly

Responsibilities

Drive coordination and execution across six Marketing organizations
Translate CMO and Marketing Leadership Team priorities into clear plans, ownership, milestones, and follow-up actions
Manage the Marketing leadership operating rhythm, including staff meetings, business reviews, offsites, extended leadership meetings, and all-hands meetings
Develop agendas, presentations, briefing materials, decision documents, and executive updates
Track priorities, decisions, risks, dependencies, and commitments through completion
Identify operational barriers and bring together the right stakeholders to resolve them
Partner with Corporate Marketing and Operations to improve planning, governance, reporting, and execution processes
Support Marketing budget planning, financial reporting, and follow-up activities in partnership with Finance and Marketing Operations
Serve as a trusted advisor and operational partner to the CMO
Provide direct, thoughtful feedback and raise risks, concerns, or competing perspectives when needed
Anticipate the CMO’s needs and provide concise recommendations to support decision-making
Represent the CMO’s priorities and perspective with internal stakeholders when appropriate
Handle confidential and sensitive matters with sound judgment and discretion
Build strong relationships with Chiefs of Staff and operational leaders across the Customer and Revenue Organization, Product, Sales, Customer Care, Revenue Operations, and other enterprise functions
Serve as a key connection point between Marketing and partner organizations
Drive clarity, alignment, and accountability across shared initiatives
Ensure relevant stakeholders understand Marketing priorities, decisions, progress, and dependencies
Serve as a culture ambassador across the Marketing organization
Monitor employee sentiment, organizational health, and team morale
Bring forward candid observations and recommendations to the CMO and Marketing Leadership Team
Partner with HR and Talent on employee listening, leadership development, organizational health, and engagement initiatives
Plan leadership offsites and organizational forums that strengthen connection and collaboration
Travel regularly with the CMO to regional meetings and key leadership engagements
Coordinate meeting preparation and on-site support as needed
Capture key decisions, insights, and action items
Provide timely debriefs and drive follow-up after meetings