Chief Of Product Management

State of Illinois•Chicago, IL

9d•Hybrid

About The Position

The Illinois Department of Children and Family Services is seeking an organized, professional, and results-oriented individual to serve as Chief of Product Management. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business, public administration, or directly related fields
Requires four years of progressively responsible administrative experience in a public or business organization
Requires ability to pass a background check.
Requires ability to travel in the performance of duties.
Requires appropriate, valid driver’s license.

Nice To Haves

3 years of professional experience coordinating with Application Systems and information management
3 years of professional experience with agile frameworks like Scaled Agile, Scrum or Kanban
3 years of professional experience contributing to and participating in the entire product lifecycle, from ideation and development to launch and iteration
3 years of experience aligning product initiatives with company strategy and delivering measurable business outcomes
3 years of experience managing or working with social services and constituent needs
3 years of professional experience managing and performing data analytics, demonstrating the ability to interpret complex datasets, extract actionable insights, and inform strategic decisions
3 years of professional experience managing or conducting quality enhancement efforts utilizing user-centered design principles to improve product usability and customer satisfaction

Responsibilities

Serves as Chief of Product Management for the Department of Children and Family Services
Partners with the Chief Operating Officer and assigned DoIT Chief Information Officer to shape and execute the product vision and strategy
Serves as full line supervisor
Develops performance metrics and process improvement
Reviews and tracks industry insights and representation
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)