Chief Nursing Officer (CNO) Behavioral Health

Intermedia Group•Riverside, CA

3d•Onsite

About The Position

The Chief Nursing Officer (CNO) will set the vision for nursing practice in the delivery of safe, timely, efficient, equitable, and patient-centered care. This role involves collaborating with interdisciplinary treatment teams, other departments, and administration to ensure all residents’ needs are met and to resolve customer complaints. The CNO will direct, supervise, and evaluate the work activities of all nursing personnel, providing clinical leadership and strategic long-term goals for the nursing staff. This position requires anticipating and managing changes in census and acuity, allocating nursing resources based on patient needs, and serving as a role model for customer service and patient safety. The CNO is responsible for determining and assessing performance objectives for the nursing department, organizing and reviewing policies and procedures to meet regulatory and quality standards, and overseeing the operational and financial efficiency of the nursing department. Additionally, the CNO will lead and develop the nursing staff, set and execute departmental policies and goals, evaluate the quality of care and operational efficiency, develop and oversee the departmental budget, and manage staff through hiring, development, training, performance management, and communication.

Requirements

6 years RN experience required.
2 years behavioral health experience as and RN in an inpatient psychiatric setting required
3 years of progressive nursing management or administrative nursing experience required.

Nice To Haves

INPATIENT Behavioral Health experience
nursing leadership experience
6-10+ Years RN experience.
Prior CNO/DON experience.
Bachelor’s degree in nursing or commensurate experience required.
10+ Years RN experience preferred.
Nursing leadership experience in a freestanding psychiatric hospital strongly preferred.
Prior CNO/DON experience strongly preferred.

Responsibilities

Sets the vision for nursing practice in the delivery of safe, timely, efficient, equitable and patient centered care.
Collaborate with interdisciplinary treatment teams, other departments and administration to ensure that all residents’ physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints.
Direct, supervise and evaluate work activities of all nursing personnel.
Provide clinical leadership, strategic and long-term goals for the nursing staff.
Anticipates and effectively manage changes in census and acuity and allocates nursing resources based on measurement of patient acuity/care needed.
Role model expectations related to customer service and demonstrated sense of urgency related to the importance of patient safety.
Determine, assign, and assess performance objectives for nursing department.
Organize, coordinate, develop and review policies, procedures and nursing protocols within the facility to meet all regulatory, compliance and quality care standards.
Responsible for the quality of care, operational and financial efficiency of the nursing department.
Lead and develop the nursing staff within the facility, providing performance goals, feedback and development opportunities.
Set and carry out policies, goals and procedures for their function or department.
Evaluate the quality of care, staff's work and the operational efficiency and effectiveness of the function or department.
Develop and oversee functions or departmental budget and reporting.
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Provide direct care as needed.
Direct and conduct recruitment, hiring and training of personnel.