Chief Nursing Officer – Optum, Home & Community Care Delivery
About The Position
The Chief Nursing Officer, Home & Community Care Delivery, is the senior clinical nursing executive responsible for advancing clinical excellence, nursing practice, clinician enablement, workforce readiness, quality performance and care delivery consistency across Optum Health’s Home & Community Care Delivery platform, including HouseCalls, Senior Community Care, Care Transitions, Home Health, Hospice and Care at Home. This leader is accountable for leading a best-in-class clinical delivery team, setting patient care standards, and ensuring nursing strategy is tightly connected to operational execution, affordability, quality, patient experience and growth. The role establishes and sustains enterprise-wide nursing standards, clinical practice expectations, onboarding and development models and care delivery consistency across legacy and acquired organizations. The Chief Nursing Officer also leads the clinical workforce lifecycle experience, ensuring clinicians are prepared, supported, developed, and retained through solid onboarding, enablement, education, competency models, preceptor programs and professional development infrastructure.
Requirements
- RN required; MSN, DNP, or PhD strongly preferred
- 15+ years of senior healthcare leadership experience in complex care delivery environments
- 10+ years of experience leading large, geographically distributed clinical workforces
- 10+ years of experience in regulatory, quality and compliance requirements
- Proven ability to integrate clinical leadership with operational execution
- Track record of scaling care models while improving outcomes, experience and cost performance
- Enterprise nursing leadership experience at national scale
- Experience integrating acquired healthcare organizations
- Experience in value-based or payer-provider environments
- Solid executive presence with boards, regulators and enterprise stakeholders
Responsibilities
- Serve as the senior clinical and nursing executive across H&CCD
- Establish and standardize nursing standards, care delivery expectations, and clinical practice consistency
- Lead a best-in-class clinical delivery organization and define patient care standards
- Partner with medical and operational leadership to operationalize evidence-based, treat-in-place care models
- Lead the end-to-end clinical workforce learning lifecycle, including onboarding, education, instructional design, training delivery and development
- Own and evolve the APEX Program to support practice at top of license and clinical readiness
- Build and scale clinical mentor, CDS, peer mentor and preceptor models
- Advance academic partnerships, reskilling strategies and workforce development pathways
- Improve patient experience through enhanced coordination across product lines and reduced duplication
- Partner across leadership to design and deliver high-performing care models
- Support affordability strategies that reduce medical spend while improving care quality
- Drive performance across patient experience, engagement, utilization, and retention metrics
- Provide executive leadership for clinical quality, regulatory audits and compliance
- Ensure adherence to federal, state, payer and accreditation requirements
- Own clinical audit readiness and remediation strategies
- Lead enterprise-wide clinical performance management, outcomes and policy governance
- Drive a differentiated clinician experience to attract, engage and retain top clinical talent
- Ensure a seamless lifecycle from onboarding through development, career progression and leadership pipeline
- Partner with the People Team on recruitment, retention, career pathways, engagement and culture
- Lead enablement strategies that improve readiness, performance and workforce sustainability
- Lead or support integration of acquired entities into a common clinical and operating model
- Align standards, workforce practices and performance expectations across entities
- Serve as a key member of the H&CCD and Optum Health leadership teams
- Partner with enterprise stakeholders to support value-based care, growth and affordability strategies
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Executive
