Chief Nursing Officer

Sheridan Memorial Hospital•Sheridan, WY
•Onsite

About The Position

The Chief Nursing Officer (CNO) is part of Sheridan Memorial Hospital’s senior leadership team and assists with the organization, direction, management, and evaluation of Nursing Services to support hospital objectives and high-quality care. The role provides clinical oversight for Surgical Services, Acute Care Services, Inpatient Care, and Home Care and Hospice, and is responsible for nursing practice throughout the organization. The CNO reports to the Chief Executive Officer and leads program development, organizational change, and cost-efficient staffing. The position includes visible leadership across shifts and administrator-on-call duties as assigned, as well as budget development and monitoring of revenues and expenses. The CNO coaches and mentors leadership staff and supports team building with frontline staff. The CNO establishes nursing strategy and practice standards, develops nursing leaders, and partners with HR and operational leaders on recruitment, staffing, competency development, scheduling, and workforce sustainability. The role manages assigned operating and capital budgets and uses staffing, quality, and financial data to improve performance while protecting patient care. The CNO leads clinical and operational change, supports regulatory and accreditation readiness, and collaborates with medical staff and executive leadership to improve care coordination, patient experience, and operations. The position reports progress, risks, and resource needs to the CEO and applicable governing committees. The role fosters a culture of quality, safety, accountability, and service excellence. Supervisory responsibilities include coaching and performance feedback, completing evaluations, setting expectations, supporting staff development, applying policies and regulatory requirements, maintaining a safe and compliant work environment, overseeing onboarding and required training, and promoting teamwork and engagement. Sheridan Memorial Hospital is a community hospital in Sheridan, Wyoming, with more than 850 employees and over 100 providers across 25 specialties. The position is full-time and on-site. Specific physical demands are not listed; the posting notes possible exposure to blood or body fluids, infectious disease, hazardous waste, odorous chemicals, specimens, and latex products, with personal protective equipment required as appropriate. Pre-employment drug and alcohol screening is required.

Requirements

  • Bachelor’s degree in Nursing and a master’s degree in nursing, healthcare administration, business administration, or a closely related field.
  • At least 3 years of experience at director level or above.
  • At least 5 years of acute care experience.
  • Current Wyoming nursing license without restrictions, or ability to obtain one.
  • BLS certification.
  • Central Registry credential or requirement, as stated in the posting.
  • Effective verbal and written communication in English.
  • Excellent interpersonal and presentation skills.
  • Excellent problem-solving, organizational, and time-management skills.
  • Proven conflict-management expertise.
  • Fiscal management skills and basic accounting knowledge.
  • Computer knowledge, including Microsoft Word, email, and Excel.
  • Program development expertise.
  • Personnel management experience.

Nice To Haves

  • Prior CNO, ACNO, or VP of Nursing experience.
  • Rural or Critical Access Hospital (CAH) leadership experience.
  • Hospital conversion or comparable operational transformation experience.
  • CENP or NEA-BC certification.

Responsibilities

  • Assist with the organization, direction, management, and evaluation of Nursing Services.
  • Provide clinical oversight for Surgical Services, Acute Care Services, Inpatient Care, and Home Care and Hospice, and oversee nursing practice throughout the organization.
  • Establish nursing strategy and standards of practice across assigned services, with accountability for safe, patient-centered care.
  • Lead and develop nursing directors and managers; strengthen communication, staff engagement, retention, and succession planning.
  • Partner with HR and operational leaders on recruitment, staffing plans, competency development, scheduling, and workforce sustainability.
  • Manage assigned operating and capital budgets and monitor revenues and expenses; use staffing, quality, and financial data to improve performance while protecting patient care.
  • Lead clinical and operational change through planning, staff participation, education, implementation milestones, and outcome monitoring.
  • Maintain readiness for applicable regulatory and accreditation requirements and partner on quality improvement, patient safety, and corrective action.
  • Collaborate with medical staff and executive leadership to improve care coordination, patient experience, and operational performance.
  • Report progress, risks, and resource needs to the CEO and applicable governing committees; maintain visibility across shifts and participate in administrator-on-call coverage as assigned.
  • Provide leadership and direction that fosters quality, safety, accountability, service excellence, and a collaborative, respectful work environment.
  • Set performance expectations, delegate appropriately, ensure follow-through, and support success through recognition, coaching, and development.
  • Provide ongoing leadership, coaching, and performance feedback to staff and complete timely, accurate performance evaluations.
  • Ensure staff performance aligns with organizational goals and operational needs; support development through training, mentoring, and growth opportunities.
  • Ensure consistent application of organizational policies, procedures, and regulatory requirements; promote a safe, compliant, and organized work environment.
  • Oversee employee onboarding and orientation and ensure completion of required training.
  • Promote teamwork, engagement, and accountability to support high-quality outcomes and service excellence.

Benefits

  • Medical, dental, and vision insurance.
  • Low deductibles and out-of-pocket costs.
  • Insurance coverage begins the month after starting.
  • Tuition assistance available after one year of employment.
  • Retirement match of 6%, with full vesting after 3 years.
  • Generous paid time off and sick time.
  • Employer-paid life insurance, including AD and short-term disability coverage.
  • Employee Assistance Program (EAP).
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