Chief Information & Security Officer

Nextdoor • Dallas, TX

2d • Onsite

About The Position

Nextdoor’s Chief Information & Security Officer owns enterprise and product security and oversees corporate IT and internal business systems, with experienced leaders already in place. The role protects Nextdoor, its data, and its platform, working closely with Engineering. It is based in Dallas, Texas, and reports to the Chief Financial Officer.

The CISO sets strategy, roadmaps, and objectives for security, IT, and business systems; leads and develops a high-performing technology team; manages IT and software budgets, vendors, and contracts; and assesses emerging threats and technology trends. The role also oversees Workday and Salesforce business systems, corporate IT operations, and the approach to employee AI tools, including approved tools, company-data protection, spend, and adoption.

Requirements

• At least 10 years of experience in security, including several years leading security teams.
• Experience building and leading a security team, including application security engineers and outside providers.
• Deep, hands-on experience running security programs for both a corporate environment and a consumer-scale product, including application security, cloud infrastructure security, and secure software development.
• Track record of working with engineering teams to remediate vulnerabilities and change software development practices without slowing delivery.
• Experience leading the response to a real security incident, including collaboration with outside responders, Legal, and Communications.
• Experience securing a public company or another SOX-regulated environment, with familiarity with SOC 2 or ISO 27001 audits and vendor security reviews.
• Working knowledge of endpoint detection and response, security monitoring, and identity and access management tools; Nextdoor uses Okta.
• Familiarity with rolling out AI tools across a company and measuring adoption and spend.
• Experience driving cross-team change while aligning diverse stakeholders.
• Strong leadership and interpersonal skills, with an emphasis on mentoring and coaching team members.

Nice To Haves

• Security certification such as CISSP or CISM.
• Experience connecting business systems with integration platforms such as Workato, MuleSoft, or Zapier, and building or governing automated AI workflows with human oversight.
• Strong technical and functional background in ERP and CRM systems, and hands-on experience with Jamf, Okta, Google Workspace, Slack, Salesforce, Workday, Glean, and Workato.
• Experience leading or partnering with business systems teams.
• Experience in IT and business systems.

Responsibilities

• Own the end-to-end security program, including strategy, policies, risk assessments, employee training, and a roadmap aligned with the company’s major risks; report progress through clear metrics.
• Report security risks to the executive team and the Board’s Audit & Risk Committee, and work with Legal to assess and disclose material incidents in a timely manner.
• Set security standards for Nextdoor’s mobile apps, web, APIs, and cloud infrastructure, and partner with Engineering to build security into software design, development, and release.
• Run application security, including code review, dependency scanning, penetration testing, vulnerability management, responsible disclosure or bug bounty programs, and security reviews of new products, features, and third-party code.
• Protect member and customer data through encryption, access controls, and monitoring, and work with Legal on privacy requirements in countries where Nextdoor operates.
• Run threat detection and monitoring across devices, cloud, the platform, and business systems; maintain a tested incident response plan, including for product data breaches, and conduct regular exercises with Engineering and Legal.
• Secure corporate and business systems, including devices, logins, email, Slack, and systems holding customer and financial data; assess and manage security vendors and third-party providers.
• Lead security audit and compliance work, including SOX, IT general controls, SOC 2, and ISO 27001, in partnership with Internal Audit.
• Oversee the teams responsible for Workday (ERP and HCM) and Salesforce (Sales & Service Cloud).
• Partner with business systems leaders on integration and automation across Finance, People, Customer Operations, and Revenue Operations.
• Oversee corporate IT operations, including Okta identity and access, Jamf device management, Google Workspace, Slack, IT asset management, and helpdesk.
• Set the security approach for employee AI tools, including which tools are approved and how company data is protected; oversee AI tool spend and adoption.
• Set strategy, roadmaps, and OKRs for security, IT, and business systems, aligned with company priorities and stakeholders.
• Lead, mentor, and develop a high-performing technology team.
• Manage the IT budget and software spend, including forecasting, vendor management, and contract negotiation.
• Monitor emerging threats and technology trends and assess their potential business impact.

Benefits

• Meaningful equity grant with quarterly vesting; the first vest date will occur within three months of the start date.
• Choice of health plans, including an employee-only plan option covered 100% by Nextdoor.
• OneMedical membership for concierge care.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed