Chief Information Officer (CIO)

Triumph Financial, Inc.•Dallas, TX

About The Position

The Chief Information Officer (CIO) is accountable for enterprise-wide technology strategy, governance, and execution across Triumph. This includes oversight of infrastructure, enterprise platforms, shared services (TriumphX), Information Security, and partnership with Product/Development functions. The CIO operates as a member of executive leadership, aligning technology investments to business outcomes across Banking, Payments, Factoring, and Intelligence. The role is responsible for ensuring technology delivers measurable value, supports growth, maintains regulatory compliance, and operates with high reliability and security. The CIO serves as the primary link between business strategy and information technology and security execution, with decision authority over enterprise technology governance, investment prioritization, and architecture standards.

Requirements

Demonstrates the ability to operate as an enterprise leader aligning technology to business outcomes
Experience engaging with executive leadership and board committees
Proven ability to translate complex technology decisions into business impact
Demonstrates strong leadership in enterprise governance and decision-making frameworks
Ability to drive alignment through structured forums (architecture, investment, risk)
Exercises strong judgment balancing speed, risk, and standardization
Proven track record of owning enterprise technology operations with measurable results
Experience leading shared services or centralized technology organizations
Drives execution discipline and continuous improvement
Experience operating in regulated environments with strong control frameworks
Holds personal accountability for enterprise cybersecurity posture, ensuring security considerations are embedded in all technology and business decisions
Partners effectively with Risk and Audit
Leads complex vendor negotiations and manages third‑party risk
Manages enterprise technology budgets aligned to strategic priorities
Strong understanding of cost optimization across technology investments
Experience evaluating and implementing modern technologies (cloud, AI, platforms)
Ability to govern emerging technologies responsibly
Demonstrates ability to drive cultural change focused on execution and outcomes
Communicates effectively across technical, business, and executive audiences
Operates with clear ownership and decision authority
Balances strategic vision with operational accountability
Degree from accredited college/university
20+ years of progressive experience in technology and/or information systems
10+ years in senior leadership roles with enterprise scope (SVP or higher, or equivalent)
Experience leading or partnering closely with Information Security functions
Prior experience operating at CIO-level or equivalent responsibility preferred (enterprise strategy, governance authority, or board interaction)

Responsibilities

Own the enterprise technology strategy and roadmap aligned to business priorities.
Partner to ensure all technology investments are tied to measurable outcomes (growth, efficiency, risk reduction).
Partner in the evaluation and approval of new technologies through governance structures [Technology Architecture Group (TAG), Enterprise IT Steering Committee].
Set enterprise direction for cloud, platform, and modernization initiatives in partnership with the CTO.
Chair Enterprise IT Steering Committee and Technology Architecture Group (TAG).
Maintain decision authority over technology standards, architecture, and investment prioritization.
Establish and enforce enterprise governance frameworks, policies, and processes.
Serve as primary interface to the Board Risk Management Committee for technology-related matters.
Ensure alignment with regulatory expectations across technology and information security domains.
Provide day‑to‑day executive leadership for the CISO and Information Security organization, with direct accountability for enterprise cybersecurity posture and partnership with the Risk and Compliance Committee for independent oversight.
Lead TriumphX as the enterprise shared services organization delivering: Infrastructure, platforms, and enterprise systems; Service desk, IT Service Management, and operational support; Security tool and monitoring.
Ensure systems deliver reliable, secure outcomes.
Ensure delivery of a consistent, high‑quality digital workplace experience that enables employee productivity, reduces friction, and strengthens trust in enterprise technology services.
Establish and monitor operational performance metrics, including availability, service levels, incident response.
Drive Lean transformation for technology to improve efficiency, standardization, and service delivery outcomes.
Partner in the establishment of an enterprise-wide AI strategy and adoption approach, partnering with Risk and business leaders to establish governance frameworks and enable aligned implementation across the enterprise.
Establish frameworks in partnership with Risk for responsible AI usage and risk management.
Serve as strategic technology advisor to the Executive Leadership Team.
Partner with business leaders to align technology capabilities to customer and operational needs.
Ensure clear accountability across CIO, CTO, and CISO responsibilities.
Support enterprise decision-making on major technology investments and trade-offs.
Own strategic vendor relationships and contract negotiations.
Ensure vendor agreements align with: Risk and regulatory expectations; Cost and pricing optimization; Operational resilience and service performance.
Manage enterprise IT budget across run, grow, and transform investments.
Lead technology due diligence for acquisitions.
Define system, data, and platform integration strategies.
Ensure successful execution of integration with minimal disruption and alignment to enterprise standards.