Chief Financial Officer

Neighborhood Service Organization•Detroit, MI

43d•Hybrid

About The Position

Reporting to the President and CEO, the Chief Financial Officer (CFO) provides strategic and operational leadership for NSO’s Finance, Accounting, Revenue Cycle and Procurement functions. Key areas of responsibility include fiscal operations management, corporate budgeting, costing, fiscal audit oversight, board liaison, fiscal liaison to funders and payers, grant accounting, revenue cycle management, procurement, and policy and procedure control. The role also emphasizes talent acumen, business acumen, industry and subject matter expertise, quality, safety, and efficiency, and client experience.

Requirements

Bachelor’s Degree in Finance, Business Administration or Accounting required.
A minimum of 10 years’ experience in Finance, Accounting or Auditing that includes revenue cycle, grant accounting and management and procurement.
A minimum of 5 years’ Finance, Accounting or Auditing leadership experience at the senior director level or above required.
Experience in the management of information system processes, reimbursements, nonprofit funding, auditing, budgeting, Federal and State regulations and nonprofit tax reporting.
Experience with managing and training professional and technical staff to meet all fiscal requirements.
Must have access to reliable private transportation
Must maintain valid MI driver’s license/State ID
Must maintain automotive insurance
Must be able to visit locations while working for NSO
Will be expected to travel on NSO time
Additional Trainings will be required
Non-Violent Intervention training is required for this position
In compliance with the CMS IFR, all NSO employees are required to be fully vaccinated against COVID-19 or qualify for a medical or religious exemption that NSO can reasonably accommodate.
This position may be required to travel between NSO locations as needed.
Works in an office environment as needed and uses a computer, telephone and other office equipment as needed, to perform duties.
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Frequently required to stand during working hours.
Required to sit, walk or drive as needed
Operates an automobile while performing assigned job duties, if required.

Nice To Haves

MBA, MHA and/or CPA designation strongly preferred
Healthcare experience and experience leading/co-leading transformational change strongly preferred.
CPR and First Aid training are required for this position.

Responsibilities

Responsible for all fiscal operations of the organization, ensuring availability of resources to meet short- and long-term needs, responsible for all internal and external financial reporting and compliance. Responsible for fiscal oversight of all administrative services departments.
Responsible for the corporate budget, including allocation of administrative costs and determination of costs related to persons served. Develop pro forma and statistical information to analyze the fiscal impact of changes in needs, service delivery requirements, reimbursement regulations and inflation rates.
Responsible for establishment of the costing methodology used for reporting of all services, ensuring the maximum reimbursement allowed by all funders.
Responsible for coordination and planning of all fiscal audits, assignment of work responsibilities necessary to complete all required schedules; assist auditors with the final determination of management comments and implementation of recommendations.
Under the direction of the President and CEO, serves as the fiscal representative in the Finance and Audit Committee, Investment Committee and Board of Directors meetings to present current financial position, update the Board Members on fiscal issues which impact their decisions and recommend management strategies. Serve as an active participant in corporate strategic planning, ad hoc, accreditation and special project committees to provide a fiscal perspective and response to issues.
Serve as the fiscal liaison to all funders and payers regarding contract, budgetary, reimbursement, audit and provider issues. Accomplish resolution of issues and ensure compliance with reporting requirements.
Responsible for establishment of policies, processes and procedures for managing restricted fund grants and contract accounting including federal, state, local and private grant reporting.
Responsible for the monitoring of the revenue cycle process and, along with other revenue cycle stakeholders, the improvement of the revenue cycle process through rate setting, charge capture, managed care negotiations and cash collections.
Establishes and ensures compliance with vendor sourcing and selection policies and procedures.
Ensures direct oversight of people, processes and technologies in an efficient and effective manner, creating a seamless flow from purchase order to payment.
Ensures adequate controls from audit are applied to safeguard NSO’s assets to prevent unauthorized payments, overpayments, fraud and expense abuse.
Responsible for the establishment and periodic review of fiscal policies, procedures, and internal control practices of the organization.
Demonstrated ability to select, develop, engage and retain a diverse, high-performing team. Understands and has a commitment to NSO’s mission, vision, and core values. Is able to guide and motivate team members to work toward common goals. Works collaboratively across the organization to champion creative and progressive goals. Models, expects and rewards the desired outcomes and behaviors and holds team members accountable for the same.
Demonstrated understanding of NSO’s vision, mission and strategy and the ability to craft and execute strategies for her/his areas of responsibility that align with and support the vision, mission and strategy of NSO. Creates an environment that encourages innovation and risk-taking to achieve the vision. Leverages assets in a strategic way to build financial success in order to achieve assigned area’s and NSO’s vision and mission. Effectively manages financial (including grants) and human resources to provide the most appropriate and efficient utilization. Actively seeks revenue-generating opportunities, facilitates opportunities to reduce inefficiency and waste within the organization and develops and achieves performance metrics aligned with NSO’s strategic goals.
Demonstrated broad and deep knowledge of and expertise in the healthcare ecosystem (including social determinants of health) and how to appropriately integrate behavioral health and physical health, relevant factors and best/leading practices into NSO’s care delivery model and her/his areas of responsibility. Anticipates internal and external threats and opportunities and adapts area of responsibility as necessary to create successful outcomes. Knowledgeable of current and future trends and legislation affecting NSO and its industry and how they may affect areas of responsibility. Solid understanding of relevant community, industry, environment and economic factors.
Demonstrated experience and expertise necessary to provide strategic and operational leadership for Fiscal Operations Management, Corporate Budgeting, Costing, Fiscal Audit Oversight, Board Liaison, Fiscal Liaison to Funders and Payers, Grant Accounting, and Revenue Cycle Management.
Demonstrates a commitment to continuous quality improvement through the development, support and empowerment of assigned staff. Dedicated to providing organization-wide common solutions and services and actively engaging in the development and implementation of organization-wide common solutions and services. Supports the design and implementation of enterprise-wide measures for work processes. Seeks internal and external opportunities for synergy and integration.
Comprehensive understanding of the “Client Experience Journey” and how to transform and align the operations of her/his assigned areas to support the delivery of NSO’s defined “Client Experience Journey”. Creates and executes talent, culture and client strategies that ensure delivery of high-quality services in an efficient, effective and fiscally responsible manner.
Perform related duties as assigned.