Chief Financial and Operations Officer

Villa of Hope•Rochester, NY
•$120,000 - $170,000•Onsite

About The Position

Under the general direction of the President/CEO, the Chief Finance & Operations Officer (CFOO) is responsible for directing the fiscal functions of the agency in accordance with generally accepted accounting principles, providing strategic and operational leadership for finance, facilities operations, and information technology departments, and partnering with executive and community stakeholders in all aspects of finance, facilities, and technology functions. The CFOO must possess a holistic understanding of the culture, programs, practices, and operations of Villa of Hope (VOH) and the nonprofit behavioral health industry. This role requires adaptability in a continually evolving and fast-paced environment, serving as a pivotal part of the Executive Leadership Team (ELT) to guide crucial decisions and lead their execution. The CFOO will collaborate with ELT to design innovative program offerings, strategic partnerships, and negotiate payments to support the Agency’s progress. Successful leadership demands a deep understanding of behavioral health strategy and operations, a proactive approach to challenges, a commitment to continuous leadership development, and strong relationship-building skills to advance the Agency’s Mission and Vision. The CFOO must be comfortable in a target-driven environment and work to overcome barriers to meeting targets.

Requirements

  • Bachelor’s Degree
  • 5-8 years of experience as a senior financial leader required.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Must be able to perform a variety of tasks, climb stairs, move throughout the building, work cooperatively in a team environment and quickly respond to emergencies.
  • The physical demands described here are representative of those that must be met by an employee to successfully complete TCI trainer certification training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight.

Nice To Haves

  • CPA and/or MBA preferred.
  • Experience as a Chief Financial Officer and/or responsibility for a budget of at least $10-15M preferred.
  • Experience in a senior financial-management role, partnering with executive staff, resulting in the development and implementation of creative financial management strategies preferred.
  • Experience in, or knowledge of, non-profit accounting, including sophisticated fund and grant funding, compliance, and reporting preferred.
  • Commitment to ethical standards, PQI (Performance Quality Improvement) and operational excellence
  • Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
  • Superior strategic and operational analysis and problem-solving skills
  • Consultation and negotiation skills
  • Results/action-orientation; project management skills.
  • Business Acumen
  • Highly developed communications skills (written/verbal) and interpersonal savvy
  • Global & Cultural Awareness
  • Leadership and Relationship Management (ability to work with and influence others across the organization and in the community).
  • Highly developed management and leadership skills; proven organizational development and strategic planning skills.
  • Demonstrated skills in leading and motivating staff and teams to reinforce efforts.

Responsibilities

  • Cultivates the desired organizational culture of integrated Sanctuary Model and DEIB in all aspects of essential functions and performance of duties.
  • Leadership and oversight of: Finance (including billing, accounts receivable and payable, insurance, credentialing, and payroll); Facilities Operations (including buildings and grounds, purchasing, and cooks); and Information Technology departments/teams.
  • Plans, develops, organizes, implements, directs and evaluates the organization's fiscal function and performance.
  • Evaluates the finance division structure and team plan for continual improvement of the efficiency, effectiveness and succession planning of the group. Provides individuals with professional and personal growth with emphasis on opportunities of staff.
  • Oversees contract management and credentialing for billing purposes. Negotiate contracts and agreements with third parties.
  • Provides oversight on overall agency insurance contracts.
  • Ensures monthly close process is timely, streamlined and produces effective reports to be shared with management.
  • Responsible for the oversight of all financial audits (ex: Annual Financial and 401K) by working closely with the auditing firm and finance team. Ensures high standard of internal controls.
  • Participates in the development of the Agency’s plans and programs as a strategic partner.
  • Evaluates and advises on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
  • Provides timely and accurate analysis of budgets, financial reports and financial trends in order to assist the President/CEO, the Board and other senior executives in performing their responsibilities.
  • Enhances and/or develops, implements and oversees policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the Agency.
  • Provides technical financial advice and knowledge to others to education and strengthen financial operational leadership and accountability as appropriate for all leadership positions in the organization.
  • Continual improvement of the budgeting process through education of department managers on financial issues impacting department budgets.
  • Provides strategic financial input and leadership on decision making issues affecting the organization; i.e., evaluation of potential alliances acquisitions and/or mergers and pension funds and investments.
  • Optimizes the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position.
  • Develops a reliable cash flow projection process including improvements in revenue cycle management and reporting mechanism that includes minimum cash threshold to meet operating needs.
  • Be an advisor from the financial perspective on any contracts into which the corporation may enter.
  • Responsible for acquisition, renovation, disposal, leasing, and management of all Villa of Hope properties.
  • Board Committees: Finance/Audit (lead agency liaison). Foundation Board (member). IT Advisory (ELT sponsor to Director of IT lead agency liaison). Others as requested.
  • Participates and represents Villa of Hope on boards, committees, and task forces as assigned, as well as external speaking engagements, conference panels, trainings, etc. to advance the Villa of Hope Mission & Vision.
  • Performs other duties as requested by the President/CEO.

Benefits

  • 401K
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