Chief Engineer

StepStone Hospitality•Clayton, MO

22h•Onsite

About The Position

The Chief Engineer is responsible for supervising maintenance operations for the hotel, ensuring all projects are completed on time and according to specifications. This role involves working closely with other departments, instructing craftsmen, and meeting with architects and contractors. The Chief Engineer also develops and maintains a preventive maintenance program, upholds quality guest service standards, and contributes to departmental profitability and the annual hotel budget. A key aspect of this role is enhancing guest satisfaction through employee development and effective problem resolution. The position requires strong communication skills, the ability to prepare reports and presentations, and adherence to all company and hotel policies. Participation in the Executive committee is also a part of this role.

Requirements

Ability to accurately use various office and accounting software.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
HVAC EPA certification
Must have exceptional mathematical and computer skills.
High school education and/or technical school and relevant training and experience required.
Ability to timely obtain any required licenses or certificates.
CPR training required.

Nice To Haves

Additional education preferred.
First aid training preferred.
Additional language ability preferred.
Occasional travel required.

Responsibilities

Supervise maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc.
Supervise assigned associates including hiring, termination, discipline, development, and evaluations.
Ensure all projects are completed on time and according to specifications.
Work closely with other departments to ensure coordination of activities.
Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date.
Meet with architects to discuss blueprints, contact contractors to submit bids for new construction, and meet with construction supervisors to discuss different phases of work.
Develop and maintain an ongoing preventive maintenance program.
Maintain standards of quality guest service.
Achieve budgeted revenues and expenses and maximize profitability related to the guest services department.
Participate in the preparation of the annual hotel budget.
Increase level of guest satisfaction by delivery of an exceptional product through employee development.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings.
Assist with the design and preparation of statistical reports and presentations as needed.
Accurately report information.
Scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.