Chief Engineer | Hilton Garden Inn | Merced, CA

PM Hotel Group

3d•Onsite

About The Position

We want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and more importantly, you'll create a detailed program to ensure they don't break in the first place. From the little everyday details - maintenance of our guestrooms, public space, and the back of the house - to the big capital plans that help our hotels maintain their fresh appeal, you'll schedule, direct, and follow up to ensure each project reaches completion. You'll make sure we have the right tools and equipment and keep them organized, and that chemicals and hazardous materials are used and stored properly. You'll make sure work is performed safely and efficiently.

Requirements

At least 3 years of management or supervisory experience in a hotel.
Experience with several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
Able to perform in a high-paced environment with multiple tasks and deadlines.
Able to effectively respond to emergencies.
Ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Willing to “pitch-in” and help co-workers with their job duties and be a team player.
Able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
Able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
Willing and able to be responsive to complaints about maintenance.
Remain professional at all times, and treat all guests and associates with courtesy and respect, under all circumstances.
Adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Responsibilities

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Use the PMHS efforts for all recruiting and on-boarding activities.
Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
Perform preventative maintenance assignments on a scheduled basis.
Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
Service the hotel's pool, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs.
Maintain the building exterior and "curb appeal" (i.e. snow removal, lawn care, painting, and gardening).
Maintain franchise standards and follow up on inspection deficiencies.
Coordinate compliance of service contracts.
Implement and maintain PMHS preventative maintenance program.
Implement and maintain PMHS room care programs.
Implement and maintain PMHS engineering department minimum standards.
Assist General Manager with annual capital plan development.
Actively participate in PMHS safety plans and energy improvements.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.