Grand Bank - Chief Compliance Officer

Continental Finance Company•Hattiesburg, MS

86d•Onsite

About The Position

The Chief Compliance Officer (CCO) is the senior compliance executive at Grand Bank, responsible for designing, implementing, and managing an effective, risk-based Compliance Management System (CMS) across all Bank products, services, delivery channels, and third-party relationships. The CCO provides independent oversight and credible challenge to ensure the Bank adheres to federal and state consumer protection laws and regulations, focusing on UDAAP, Fair Lending, Credit CARD Act, Regulation Z, Regulation E, BSA/AML, OFAC, NACHA/ACH rules, and emerging requirements like ECOA Section 1071 and consumer financial data rights under Section 1033. This role directly oversees the Compliance Department, Fair and Responsible Banking Program, BIN Compliance Program, and BSA/AML Compliance Program. The CCO acts as a primary contact for regulatory bodies (OCC, CFPB) and reports regularly to the Bank's Audit and Compliance Committee and Board of Directors. Reporting to the Chief Risk Officer, the CCO operates as a second line of defense, with the authority to escalate issues, mandate corrective actions, and provide credible challenge across all business lines.

Requirements

Bachelor's degree required; advanced degree (JD, MBA, or equivalent) preferred.
10+ years of progressive experience in consumer compliance or compliance risk management within a federally regulated financial institution.
At least 5 years in a compliance leadership or people management role.
Direct experience managing or overseeing a national credit card compliance program, including familiarity with Regulation Z, the Credit CARD Act, and card lifecycle compliance requirements.
Demonstrated experience with digital banking platforms, ACH/NACHA rules, and payments regulations.
Demonstrated experience designing, implementing, or significantly enhancing an enterprise Compliance Management System within a growing financial institution.
Working knowledge of model risk management frameworks (SR 11-7 or OCC equivalent) as applied to automated decisioning and AI-assisted tools.
Familiarity with ECOA Section 1071 implementation requirements and CFPB rulemaking and enforcement.
Experience managing OCC or FDIC examination relationships and corrective action plans.
Certified Regulatory Compliance Manager (CRCM) required or actively in progress; other advanced compliance certifications (CAMS, CCEP) viewed favorably.
Proven ability to build and lead compliance teams, manage competing priorities, and influence cross-functional stakeholders at all organizational levels.
Excellent written and verbal communication skills, including ability to present complex regulatory topics clearly to executive leadership and Board-level audiences.
Strong analytical and judgment skills, with the ability to assess and prioritize risk across a complex, multi-product organization.
High integrity, intellectual independence, and professional maturity to exercise credible challenge in a growth-oriented environment.

Nice To Haves

Advanced degree (JD, MBA, or equivalent)
Other advanced compliance certifications (CAMS, CCEP)

Responsibilities

Own and continuously improve the Bank's enterprise Compliance Management System, ensuring it is appropriately scaled to the Bank's risk profile, product complexity, and growth.
Develop and implement the Bank's annual compliance work plan reflecting current and emerging regulatory risks across consumer lending, credit card, digital banking, payments, and deposit products.
Establish and maintain compliance policies, procedures, standards, and controls that are current, clearly written, and operationally embedded.
Promote a culture of ethics, compliance, and responsible banking by fostering collaboration with business lines while maintaining an effective independent challenge.
Provide strategic compliance guidance to the CEO, CRO, and senior leadership team on regulatory developments, enforcement trends, and program investment.
Provide executive compliance oversight for the Bank's national credit card program, including governance over product development, marketing, servicing, dispute resolution, collections, third-party servicing relationships, and ongoing regulatory compliance.
Build and lead a high-performing compliance team, including oversight of the Fair and Responsible Banking Officer, BSA/AML & Fraud Officer, Enterprise Compliance Analyst, BIN Compliance personnel, and other compliance staff.
Establish and maintain enterprise governance over the Bank's Compliance Management System, ensuring integration of compliance risk assessments, monitoring and testing, complaint management, regulatory change management, policy administration, issue management, training, and Board reporting.
Provide compliance leadership for enterprise strategic initiatives, including new products, acquisitions, fintech partnerships, technology implementations, and significant business changes.
Oversee the Bank's Fair and Responsible Banking Program, including independent oversight of Fair Lending (ECOA/Reg B, HMDA) and UDAAP compliance across all products, channels, and customer touchpoints.
Provide compliance oversight of the Bank's national credit card program, including underwriting, credit line management, pricing, fees, disclosures, marketing, and lifecycle servicing practices under Regulation Z and the Credit CARD Act.
Oversee compliance with Regulation E, NACHA/ACH rules, and applicable payments regulations across the Bank's digital banking and ACH/payments.
Ensure compliance readiness for emerging regulatory requirements, including ECOA Section 1071 (small business lending data collection) and consumer financial data rights under Section 1033.
Oversee the Bank''s CRA compliance program, including coordination with the Fair and Responsible Banking Officer on equitable access and community development.
Provide compliance oversight of the Bank's digital banking platforms, including account origination, customer onboarding, disclosures, automated decisioning, and digital customer experience.
Review and challenge automated decisioning models, algorithms, and AI-assisted tools used in credit underwriting, servicing, and customer management for compliance with fair lending, UDAAP, and model risk management expectations.
Oversee compliance with open banking and consumer data rights developments, including third-party data access arrangements and customer-permissioned sharing.
Maintain a risk-based compliance monitoring and testing program that covers all product lines, delivery channels, and third-party relationships.
Identify emerging regulatory and operational compliance risks associated with new products, technologies, artificial intelligence, digital banking, payment systems, and strategic initiatives.
Oversee complaint management across all channels, including systemic issue identification, root cause analysis, escalation, and resolution.
Conduct or commission enterprise-wide compliance risk assessments on a regular and event-driven basis.
Review and challenge first-line compliance controls across business units, ensuring appropriate ownership and accountability.
Oversee compliance review and ongoing monitoring of third-party relationships, including fintech partners, payment processors, marketing firms, BIN sponsors, digital platform providers, cloud providers, card processors, core providers, and digital banking providers.
Ensure vendor management practices align with OCC guidance on third-party risk and applicable regulatory expectations for compliance in outsourced activities.
Serve as the Bank's primary compliance liaison with the OCC and other applicable regulatory agencies.
Lead preparation for and management of regulatory examinations, including coordination of exam requests, responses, and corrective action plans.
Maintain current knowledge of regulatory developments, agency guidance, enforcement actions, and industry best practices; brief senior leadership and the Board on material changes.
Prepare and present clear, concise compliance reports to the Audit and Compliance Committee and the Board of Directors, including program status, key risk indicators, examination findings, and material emerging risks.
Coordinate with Internal Audit on annual audit planning, findings review, and closure of compliance-related audit observations.
Perform other duties as assigned by the Chief Risk Officer or other authorized personnel.