Chief Administrative Officer

San Diego LGBT Community Center • San Diego, CA

3d • $155,000 - $170,000 • Onsite

About The Position

The Center, a community non-profit established in 1972, provides targeted programs and services to the San Diego LGBTQ+ community. Its mission is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities for the betterment of the entire San Diego region. The vision is to create a welcoming, valued, and supported environment for everyone. The Center currently operates with a $17M budget, over 100 staff, and seven facilities across San Diego County. This role is for a strategic and highly organized leader who can bring people, priorities, and complex projects together, comfortable working with senior leadership and the Board, balancing long-term planning with day-to-day operations. The ideal candidate possesses sound judgment, strong project management skills, the ability to build trusted relationships, and can see the big picture while attending to details. They are collaborative, thoughtful, and committed to The Center's growth, operational strengthening, and mission advancement.

Requirements

• 7+ years of leadership required
• Senior team level leadership preferred
• Experience working directly with Board of Directors or governing body required
• Project management experience spanning either real estate development/capital projects or executive-level organizational operations required.
• Experience managing consultants, contractors, and cross-functional teams through multi-year processes.
• Strong financial literacy: comfortable reading pro formas, sources-and-uses tables, and development or departmental budgets.
• Exceptional organizational, written, and verbal communication skills; comfortable serving as an extension of the CEO and interfacing with a Board of Directors.

Nice To Haves

• Advanced degree strongly preferred
• PMP, real estate development certificate, or nonprofit management credential a plus but not required.
• Experience with LGBTQ+ communities, marginalized communities, or nonprofit multi-site organizations is a plus.

Responsibilities

• Serve as the CEO's primary staff partner on all expansion-related work, managing follow-ups, decision logs, and project communications.
• Build the project's management infrastructure: budget tracking, master schedule, risk register, consultant contract tracker, and Board/funder reporting cadence, integrated with The Center's existing MOCHA project management tool.
• Partner with the CIO in relationship-building with City of San Diego planning staff, the Council district office, and key community stakeholders.
• Coordinate with the Senior and Development/Communications teams to build alignment and respective planning for the future.
• Direct special projects and executive priorities as assigned, including Board and Board Committee priorities and cross-departmental projects.
• Partner with the CEO to design project plans and evaluate implementation.
• Support designing and hosting quarterly Senior Team retreats, including agendas and briefing materials and post-retreat actions.
• Lead the design and execution of an annual Board strategic priority in partnership with the CEO, deepening the Board's engagement in fundraising and long-term planning.
• Align efforts with the CEO, Chief Impact Officer, Sr. Director of Development, and individual Board members to drive expanded fundraising outcomes and Board engagement.
• Drive Board, Committee, and task force performance against strategic timelines; shape meeting agendas and materials in partnership with the CEO and Committee Chairs.
• Serve as a strategic voice to the Board, reporting monthly on progress toward the strategic plan and expansion goals.
• Report to the Board of Directors monthly on progress toward strategic plan and expansion project goals.
• Share responsibilities for cultivating a cohesive, positive Center culture and mentoring emerging Center leaders with a special focus on co-producing with the other members of the senior team, the skills development of the Leadership Team.
• Works as part of leadership to provide in-building coverage.
• Support the annual budget development process for expansion-related and CEO office cost centers, organizing review schedules with the CEO, Senior Team, and Finance Committee.
• Serve as a conduit between the Senior Team and broader staff on both expansion and executive planning matters.
• Provide strategic and operational leadership for The Center's Facilities Department, ensuring safe, compliant, and well-maintained physical spaces that support program delivery across all sites.
• Directs strategic planning and long-term space utilization across all Center sites, including capital improvement priorities, to ensure facilities support organizational growth and mission delivery.
• Develops, manages, and monitors facilities operating and capital budgets; approves major expenditures and negotiates/oversees vendor contracts for maintenance, janitorial, security, and repair services.
• Ensures organizational compliance with California building codes, ADA requirements, fire and life-safety regulations, and applicable health and safety standards across all facilities.
• Supervises Facilities Department staff and management, establishing performance standards, maintenance protocols, and work order systems.
• Produce and oversee the department budget.
• Mitigate risk to The Center and our staff by ensuring safety procedures and related compliance measures.
• Partner with Programs, HR, Development, and IT leadership to align facility operations with service delivery needs, community events, and active capital or construction projects.
• Demonstrate administrative and leadership acumen in finance, budgeting, information systems utilization, and problem resolution.
• Promote, model, and ensure fairness and equity for everyone in all interactions.
• Promote the agency's Welcoming Culture in all program interactions, processes, and functions.
• Provide guidance and direction in the development and execution of work plans and projects.
• Maintain a willingness to structure and execute "courageous conversations" to address difficulties in working relationships, conducted with honesty, integrity, and professionalism.
• Create a positive, proactive environment for all people at The Center by addressing issues of harassment, discrimination, or lack of respect immediately.
• Exhibit cooperation and courtesy and assist in creating a positive public image for The Center and a productive work environment.
• Ensure the safety and well-being of all The Center clients, visitors, staff, and volunteers; promptly report any repair or maintenance issues.
• Represent The Center at community and industry activities as appropriate and/or directed by the C-team, including planning commission hearings, funder convenings, and community meetings related to the expansion.
• Ensure that agency programs and activities you are involved in consistently reflect The Center's commitment to excellence and exceeding expectations.

Benefits

• Competitive Pay Scales
• 401(k) Retirement Plan (with company match)
• Full Medical, Dental, Vision, and Chiropractic Health Coverage
• Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children
• Full-time and Part-Time Schedules
• Generous Vacation and Holiday Benefits
• Professional Training & Development Experiences
• Opportunities for Promotion & Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior