Chief Administrative Officer
Bhired•Monsey, NY
•Onsite
About The Position
This is a strategic operator role at a high-growth medical billing and revenue cycle organization, responsible for building and scaling the company's entire administrative backbone. Reporting directly to the COO, the CAO will drive operational discipline across billing support functions, ensure healthcare compliance, and turn business objectives into scalable infrastructure and measurable outcomes. It's a hands-on leadership seat for someone who thrives on turning chaos into process.
Requirements
- Strategic operator role
- Experience in a high-growth medical billing and revenue cycle organization
- Ability to build and scale administrative backbone
- Drive operational discipline
- Ensure healthcare compliance
- Turn business objectives into scalable infrastructure and measurable outcomes
- Hands-on leadership
- Experience turning chaos into process
- Oversee administrative operations supporting revenue cycle management
- Manage credentialing, onboarding, compliance, IT systems, and internal workflows
- Maintain processes across billing, collections, and IDR support functions
- Implement performance tracking and KPIs
- Ensure compliance with healthcare regulations (HIPAA, No Surprises Act)
- Establish internal audit and quality assurance programs
- Partner with COO for capacity planning, staffing, and resource allocation
- Oversee vendor relationships (clearinghouses, billing platforms, third-party services)
- Lead system optimization initiatives
- Manage administrative budgets, cost controls, and operational efficiency
- Drive client onboarding and implementation
- Build and mentor administrative and operational teams
Responsibilities
- Oversee administrative operations supporting revenue cycle management, including credentialing, onboarding, compliance, IT systems, and internal workflows
- Maintain processes across billing, collections, and IDR support functions to ensure consistency, speed, and accuracy
- Implement performance tracking across teams, including KPIs for claim submission timelines, collection rates, denial resolution, and IDR outcomes
- Ensure full compliance with healthcare regulations including HIPAA and No Surprises Act requirements
- Establish internal audit and quality assurance programs to maintain billing accuracy and compliance standards
- Partner with the COO to drive capacity planning, staffing models, and resource allocation based on client volume and growth projections
- Oversee vendor relationships including clearinghouses, billing platforms, and third-party service providers
- Lead system optimization initiatives across practice management systems, reporting tools, and workflow automation
- Support financial oversight by managing administrative budgets, cost controls, and operational efficiency initiatives
- Drive onboarding and implementation processes for new clients, ensuring smooth transition and minimal disruption to revenue flow
- Build and mentor administrative and operational teams, creating a high accountability, performance-driven culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
