Chemical Service Technician

ChampionX • Williston, ND

3d • Onsite

About The Position

ChampionX has immediate and future needs for a Chemical Service Technician located in Williston, ND. This role provides routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. The technician will assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. This position provides technical support to customers, identifying and resolving customer pain points, and escalating as required. The role involves executing required chemistry tests, logging and reporting data, and maintaining product inventories at assigned customer accounts. Additionally, the technician will install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts. There may be possible travel within the assigned sales territory of up to 10%. ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet.

Requirements

• High school diploma or equivalent
• Must have a valid Driver's License and acceptable Motor Vehicle Record
• Must be 21 years of age or older to operate a company vehicle.
• No immigration sponsorship offered

Nice To Haves

• Associate’s Degree or Trade School Certification
• 2 years of successful technical service or field sales support experience
• Must have a strong mechanical aptitude
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems.
• Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
• History of working in a field that required autonomy and self-motivation
• Prior experience that demonstrates a strong work ethic and ability to multi-task

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.

Benefits

• Access to best-in-class resources, tools, and technology
• Opportunity for a long term, advanced career path
• A culture that values safety first, including training and personal protection
• Competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED