Chemical Product Manager

Lab Alley•Austin, TX

About The Position

Lab Alley is seeking a hands-on chemical product manager to build and manage its product portfolio for its B2B e-commerce business. The role bridges chemical data and commercial execution, with a focus on product launches, supply chain strategy, regulatory documentation, and digital product information. The successful candidate will build the product roadmap, recommend process and product additions, and maintain high technical accuracy as the business scales. Reporting to the Sr. Operations Manager and working directly with the CEO and lead Chemist, the manager will coordinate product initiatives across Operations, Marketing, IT, Customer Relations, Finance, Quality, and Supply Chain. The role serves as the central owner of product data and documentation, including e-commerce pages and physical packaging labels, and guides Purchasing and Supply Chain on documentation requirements before products are purchased. Lab Alley is a founder-led chemical e-commerce company based in Austin, Texas. Its workplace values include care, commitment, genuineness, growth, initiative, innovation, and work ethic. The company partners with Ecodrive to plant a tree with every purchase made through its e-commerce website. This is a full-time position of 40 hours per week, typically Monday through Friday, 8 AM to 5 PM, with occasional overtime.

Requirements

At least 3 years of progressive experience in Product Information Management, Product Development, Project Management, or a related role.
A degree in Chemistry or a related field, or prior deep experience in chemicals.
A zero-error mindset and strong attention to technical data integrity.
Proven ability to manage projects across multiple departments, including Operations, IT, and Marketing, to make products ready for online sale.
Ability to use product data, sales results, and market insights to make strategic decisions and inform demand planning.
Excellent communication and interpersonal skills, including the ability to explain complex information, influence stakeholders, and build relationships with internal and external partners.
Problem-solving ability, including identifying issues and advocating for effective solutions.
Strong Excel skills and technical aptitude.

Nice To Haves

Experience with inventory management or ERP platforms.
Experience managing the full product lifecycle from ideation and sourcing through launch and post-launch optimization.
Experience with product data management and documentation, such as technical data sheets, certifications, and compliance.

Responsibilities

Coordinate product launches across Operations, Marketing, IT, and Customer Relations to ensure workflows and departments are aligned.
Work with the CEO and Chemist to translate product vision into plans, and collaborate with Operations, Customer Relations, Finance, Marketing, and IT on product initiatives.
Develop and enforce a standardized process for adding chemicals to the digital storefront, including quality audits for technical accuracy and brand consistency.
Serve as the central source of truth for product data and oversee the accuracy of e-commerce product pages and related documentation.
Ensure physical packaging labels are accurate, including generating final label PDFs.
Translate customer feedback into vendor-side improvements and coordinate with Quality to resolve root-cause issues.
Keep internal stakeholders informed about customer issue resolution paths.
Define documentation requirements for Supply Chain and Purchasing, including certifications and country-of-origin details, for domestic and international products.
Ensure required documentation and compliance are in place before new products are purchased.
Use product data, sales results, and market insights to inform strategic decisions and demand planning.