Chef de Cluster

Amazon • Pointe-Claire, QC

8d • CA$103,900 - CA$136,100 • Onsite

About The Position

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers to fill our Data Center Operation Cluster Leader opening. This should be a person with broad experience in people management/development with the drive and vision to take Amazon.com Data Center Operations to the next level.

The successful candidate will have experience managing managers and teams with varying skill sets; creating, tracking and controlling budgets; leaning and streamlining current processes for maximum efficiency; strategic planning through use of funnel metrics; mentoring people in all levels; sponsoring and delivering large projects and proposing technical solutions to complicated problems.

This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Requirements

• 5+ years management experience in an operations, critical infrastructure, manufacturing, production, or distribution environment
• 3+ years experience implementing LEAN/6 Sigma methodology (continuous improvement, DMAIC/DVADV, 5 Whys, Root Cause analysis, etc)
• 7+ years of experience working with computer components and operating systems.
• Fluent in French and English
• Bilingualism French and English is required for this position

Nice To Haves

• Bachelor's degree in engineering, computer science, or a related field.
• LEAN Certification/Belts
• PMP/PMI certification
• 5+ years experience managing geographically dispersed teams
• 5+ years of hands-on experience with mission critical infrastructure
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Responsibilities

• Lead and supervise a team of Data Center Managers (min 6 front-line supervisors depending on location) and hourly employees within Regional Data Centers
• Overall safety, quality, performance and customer experience across multiple shifts.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Mentor, train and develop both peers and direct reports for career progression
• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective
• Write and deliver annual performance reviews to staff
• Develop, improve, and share operational best practices across the Cluster

Benefits

• assurance maladie (soins médicaux, dentaires, vision, ordonnance, assurance-vie de base et assurance DMA)
• régime enregistré d'épargne-retraite (REER)
• régime de participation différée aux bénéfices (RPDB)
• congés payés
• autres ressources visant à améliorer la santé et le bien-être

What This Job Offers

• Job Type: Full-time
• Career Level: Manager