Chef d'Équipe - Hotel Services Voiturier (Temps partiel)

Eminent Valet • Montreal, QC

8d • Onsite

About The Position

Eminent Valet is actively seeking a dedicated and motivated Ramp Captain to become an integral part of our respected and accomplished team. As a leading name in Canada’s valet service industry, Eminent Valet has built a reputation for delivering top-tier customer service. We are proud to be among the largest valet providers in the country. Our operations extend across major cities throughout Canada, consistently setting the bar for quality, reliability, and professionalism. Joining Eminent Valet means becoming part of a dynamic organization that values dedication, integrity, and a passion for exceptional service.

Requirements

• Valid driver’s license, class 5 with a clean record
• Must be 23 years of age or older for insurance purposes.
• Bilingualism (French-English) is mandatory to ensure smooth communication with customers and the team.
• Strong leadership and communication abilities
• Comfortable working in a high-paced, dynamic setting
• Physically able to stand for extended periods
• Part-time availability: Monday to Wednesday, 25h-30/week (rotating shift is a must morning & afternoon)

Responsibilities

• Lead valet attendants to ensure efficient, professional service
• Manage vehicle flow and prevent congestion in valet zones
• Perform equipment checks at the start and end of each shift
• Ensure secure and streamlined valet procedures
• Deliver a warm, courteous welcome to all guests
• Ensure the secure handling of vehicles and guest belongings
• Address and escalate guest concerns as needed
• Maintain polished, professional conduct and appearance
• Delegate roles and responsibilities for maximum efficiency
• Train new attendants using company standards
• Uphold punctuality, uniform, and grooming expectations
• Offer performance feedback and support HR processes
• Enforce company safety protocols during valet operations
• Maintain guest confidentiality and professionalism
• Follow all vehicle handling and security guidelines
• Respond swiftly to emergency situations, halting operations when necessary

Benefits

• Competitive compensation: $20.00 per hour + performance-based tips (no limit)
• Ongoing training and strong management support
• Opportunities for career advancement
• Semi-annual company retreats
• A collaborative and professional work environment

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed