FT Cheesemonger
About The Position
As a Cheesemonger, you support Fresh Thyme Market’s quality and customer-experience pillars by serving as the in-store expert for the Cheese Shoppe. You assist and educate customers, providing product knowledge, efficient service, and a friendly attitude. The role includes handling and merchandising natural cheeses, maintaining attractive and properly labeled displays, ordering and inspecting shipments, and keeping work and storage areas clean. It also includes department scheduling and team responsibilities such as training, hiring, coaching, and completing competitive shops.
Requirements
- High school diploma or equivalent.
- At least 2 years of retail experience, preferably working with cheese.
- High level of customer service.
- Advanced merchandising and product recommendation skills.
- Ability to quickly build rapport and gain customer confidence.
- Ability to stand for long periods.
- Ability to lift, carry, push, pull, bend, and twist while handling product.
Nice To Haves
- Culinary or cheese knowledge, or continued cheese or culinary education.
- Knowledge and passion for cheese specialization, including brands, varieties, pairings, textures, origins, and tastes.
Responsibilities
- Handle natural cheeses properly during cutting, wrapping, labeling, rotation, and stocking according to established schematics; monitor for outdated, close-dated, or spoiled products.
- Share product attributes, uses, and serving suggestions with customers, and encourage relevant cross-department purchases.
- Place supplier orders and receive and inspect shipments for accuracy, short-life or damaged goods, and temperature.
- Operate equipment such as scales, knives, cheese wires, wrappers, pallet jacks, and hand trucks.
- Maintain cleanliness in work areas, storage areas, and display cases.
- Frequently walk the cases to maintain organized, attractive displays and ensure scale tags and case signage are correct.
- Follow Health Department food-handling standards and guidelines.
- Manage the department schedule and handle training, hiring, coaching, and competitive shops.
- Provide exceptional customer service and product recommendations to build customer confidence and repeat business.
Benefits
- Fresh Thyme Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Team member discount
- Career growth opportunities
- Competitive compensation, incentive programs, and recognition programs
- Medical, dental, and life insurance for full-time team members
- 24/7 Employee Assistance Program
- 401(k) plan with employer match
- Programs supporting part-time team members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
