FT Cheesemonger

Fresh Thyme Market•Bridgeville, PA

4d•Onsite

About The Position

As a Cheesemonger, you support Fresh Thyme Market’s quality and customer-experience pillars by serving as the in-store expert for the Cheese Shoppe. You assist and educate customers about cheese and provide exceptional product knowledge, efficient service, and a friendly attitude. The role includes handling, cutting, wrapping, labeling, rotating, and stocking cheese; maintaining attractive displays and clean work areas; and receiving and inspecting supplier orders. It also involves managing the department schedule and supporting hiring, training, and coaching.

Requirements

High school diploma or equivalent.
At least 2 years of retail experience, preferably working with cheese.
High level of customer service.
Advanced merchandising and product recommendation skills.
Ability to quickly build rapport and customer confidence to encourage repeat business.
Ability to stand for long periods.
Ability to lift, carry, push, pull, bend, and twist while handling product.

Nice To Haves

Culinary or cheese knowledge, or continued cheese or culinary education.
Knowledge and passion for cheese specialization, including brands, varieties, pairings, textures, origins, and tastes.

Responsibilities

Handle natural cheeses properly during cutting, wrapping, labeling, rotation, and stocking, following established schematics and removing outdated, close-dated, or spoiled items.
Provide customers with information about product attributes, uses, and serving suggestions, and encourage relevant cross-department purchases.
Place supplier orders and receive and inspect shipments for accuracy, short-dated or damaged goods, and temperature.
Operate scales, knives, cheese wires, wrappers, pallet jacks, and hand trucks.
Maintain cleanliness in work areas, storage areas, and display cases.
Frequently review cases to ensure an organized and attractive presentation, accurate scale tags, and appropriate signage.
Follow Health Department standards and guidelines for food handling.
Manage the department schedule and participate in hiring, training, coaching, and competitive shops.