Checker

Hy-Vee•Shawnee, KS

1d•Onsite

About The Position

The Checker works in Hy-Vee’s Grocery department and is an important part of the customer’s store experience. The role operates the register, assists customers throughout the store, and helps ensure each visit ends positively. Hy-Vee provides training; no education or experience is required. Employment is contingent upon successfully completing a pre-employment drug screen. This is a fast-paced retail store role performed on the employee’s feet throughout the shift. The environment includes frequent exposure to temperature extremes and possible dampness, and occasional exposure to moving equipment hazards and cleaning chemicals or solvents. Safety training is provided.

Requirements

Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team to deliver a great customer experience.
No education or prior experience is required; training is provided.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and make each visit a positive experience.
Operate the cash register accurately and process payments, including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow local, state, and federal requirements regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
Stay knowledgeable about item look-up and department numbers, item features, weekly ad price changes, and sale items.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and take customers to items when requested.
Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
Verify register balances at the beginning and end of each shift where applicable.
Communicate clearly on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for special promotions and events as needed.
Assist in other areas of the store and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.