Checker

Hy-Vee, Inc.•Waterloo, IA

1d•Onsite

About The Position

Hy-Vee Checkers provide customer service and help customers throughout the store, with a focus on making each visit end positively. The role operates a cash register, processes payments and returns, supports bagging and carry-out services, and helps maintain merchandise, the register area, and store safety. Checkers may assist with promotions, other store areas, and special projects as needed. Training is provided, and no education or prior experience is required.

Requirements

No education or experience is required; training is provided.
Ability to follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team to deliver a positive customer experience.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.

Responsibilities

Provide prompt, friendly customer service and help make each customer visit a positive experience.
Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow applicable local, state, and federal requirements regarding WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
Bag or box merchandise, assist courtesy personnel, and support drive-up and carry-out service.
Stay informed about item and department numbers, product features, weekly ad price changes, and sale items.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and escort customers to items when requested.
Keep the register area clean, maintain adequate supplies, and report improper cash levels in the drawer.
Verify register balances at the beginning and end of shifts where applicable.
Communicate clearly using the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for promotions and events as needed.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.