Checker

Hy-Vee, Inc.•Dubuque, IA

4d•Onsite

About The Position

The Checker works in Hy-Vee’s Grocery department and helps ensure customers have a positive experience at checkout. The role operates the register, assists customers throughout the store, supports courtesy and carry-out services, and helps maintain merchandise and a clean, orderly register area. Training is provided; no education or prior experience is required. This is a fast-paced retail store position requiring the employee to spend much of the shift standing and walking. The work environment may involve temperature extremes, dampness, equipment movement hazards, and cleaning chemicals or solvents. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Understand and follow verbal or demonstrated directions.
Communicate supply needs orally or in writing.
Work effectively as part of a team to deliver a positive customer experience.
Frequently stand and walk throughout the shift and perform repetitive standing, walking, reaching, and bending.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service and help make each customer visit positive.
Operate the cash register accurately and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow applicable local, state, and federal guidelines concerning WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
Bag or box merchandise; assist courtesy personnel and support drive-up and carry-out service.
Stay informed about item lookup and department numbers, product features, weekly ad price changes, and sale items.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and help customers locate items.
Keep the register area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
Verify register balances at the beginning and end of shifts where applicable.
Communicate clearly over the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for special promotions and events as needed.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.