CHECK-IN

Bienville Orthopaedic Specialists • Pascagoula, MS

1d • Onsite

About The Position

This role is responsible for managing patient check-in, optimizing provider schedules, and ensuring patient satisfaction. The position involves greeting patients, answering inquiries, managing patient records, handling financial transactions, and maintaining office supplies and equipment. The ideal candidate will have strong customer service and organizational skills, with the ability to work efficiently in a fast-paced environment.

Requirements

• High School Diploma or equivalent is required.
• 1 – 2 years experience in a medical or related field.
• Knowledge of medical terminology and procedures
• Knowledge of health insurance industry practices
• Knowledge of medical billing procedures
• Exceptional customer service, interpersonal skills, and communication skills
• Strong data entry skills.
• Must be able to complete tasks with a high degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
• Must demonstrate the ability to analyze data and resolve complex problems.
• Must have the ability to work independently while managing time and workload appropriately.

Nice To Haves

• Experience with medical scheduling/billing systems preferred.
• Proficiency in electronic records systems preferred.

Responsibilities

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring to questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED