Check In Clerk
About The Position
TransX has an exciting opportunity for a Check-In Clerk in our organization. The Check-In Clerk is an entry-level position that plays an active role in the accuracy and timely confirmation of driver manifest, validating the dispatch system, and ensuring drivers are compliant. Being the first point of contact for Drivers and Brokers, the check-in team handles duties ranging from clerical to basic dispatching and planning. Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential.
Requirements
- Bilingual preferably English and French
- Related work experience – Preferred
- Transportation industry experience is an asset
- Excellent communication skills
- Capable of multi-tasking with keen ability to prioritize
- Ability to work independently and in a team environment
- Passion for customer service
- Computer literate & proficient
- Strong problem-solving skills
Nice To Haves
- High School Diploma – Preferred
Responsibilities
- Validate drivers manifest against dispatch entries, correct when necessary
- Enter orders into the computer system
- Process check-in paperwork (POD’s and BOL’s) and the details thereof
- Take Broker call-in information and update trip ETA's
- Front line communications with Drivers that need assistance
- Create and review border crossing documents and notifications
- Security Compliance – responsible for driver validation protocol
- Scanning documents
Benefits
- Competitive compensation
- Partnered training programs and learning supports
- Comprehensive group health benefits
- RRSP company match programs
- Referral bonus program
- Training and tuition reimbursement
- Annual employee recognition & appreciation events
- Years of service awards
- Employee spotlights in our TransX Newsletter
- Safety recognition
- Annual performance incentives
- Employee and family assistance program
- Encouraged work-life balance
- Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
- Team environment
- Professional & personal growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
