CHAT Communications Agent
Four Seasons•Las Vegas, NV
About The Position
A chat operator is a person who has hotel knowledge and who helps website visitors. Even if it isn't a website but an app, a chat operator will handle queries over chat. Chat operators are different from email representatives because emails are not 'live.' Instead, emails take time. The Chat Communications Operator should be an experienced customer service specialist with outstanding phone and chat communication skills, the capacity to multitask, and a passion for service and hospitality.
Requirements
- Hotel knowledge.
- Comfortable with computer systems.
- Outstanding phone and chat communication skills.
- Capacity to multitask.
- Passion for service and hospitality.
- Willing to work a flexible schedule.
- Willing to accept assignments on an as-needed basis.
Responsibilities
- Handle queries over chat for website or app visitors.
- Communicate over the telephone.
- Be a willing team player.
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Parking
- Complimentary Employee Meals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
