Charter Coordinator
About The Position
Aero Charter is seeking a motivated, customer-focused, and detail-oriented Charter Coordinator to join our team. This position plays a critical role in supporting charter operations by coordinating trips, communicating with clients and flight crews, and ensuring a seamless customer experience from initial inquiry through trip completion. The ideal candidate thrives in a fast-paced environment, communicates professionally and effectively, and can successfully manage multiple priorities while maintaining a high level of customer service. This role offers the opportunity to participate in a quarterly incentive program tied to charter sales performance in addition to base salary compensation.
Requirements
- Strong customer service and communication skills required
- Excellent computer and organizational skills required
- Ability to multitask and adapt in a fast-paced environment
- Ability to work independently and collaboratively within a team environment
- Professional demeanor and strong attention to detail
Nice To Haves
- Aviation industry experience preferred
- Prior scheduling, logistics, dispatch, or coordination experience is a plus
Responsibilities
- Coordinate charter trips from booking through completion
- Communicate with charter clients, pilots, vendors, and internal departments
- Prepare and manage trip documentation and scheduling details
- Monitor and adjust trip logistics as needed to support operational success
- Provide exceptional customer service while maintaining professionalism and urgency
- Assist with after-hours and on-call operational support as scheduled
- Maintain accurate records and data within company systems
- Support sales and charter activity growth initiatives
Benefits
- Medical, Dental and Vision Insurance
- Flexible Spending Account
- Company-paid Basic Life Term and Long-Term Disability Insurance
- Paid Time Off
- Flexible Schedule – 10 hours/day, 4 days/week
- 401(k) with company match
- Bonus Referral Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
