Transportation Services - Charter Bus Manager

UMBC • Baltimore, MD

77d • $82,000 - $93,000 • Onsite

About The Position

The Charter Manager will oversee the UMBC Transit Charter Program. This position requires flexibility in a revolving work schedule, including some days, nights, and weekends in order to accommodate training, routes and other requirements.

Requirements

• Bachelor's degree from an accredited college or university and three (3) years of transportation experience in charter bus operations, OR High School Diploma/GED and seven (7) years of experience in charter bus operations, OR a combination of education and experience may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
• Two (2) years of customer service (client contact) experience.
• Maryland Commercial Class B Driver’s License with Air Brake and Passenger Endorsement.
• Excellent verbal and written communication skills.
• Excellent time management skills with the ability to prioritize.
• Familiarity with Microsoft Office and Google apps.
• Strong knowledge and adherence of FMCSA HOS policies and regulations.
• Experience planning, mapping, and scheduling routes appropriate to vehicle size.
• Ability to perform and instruct on pre/post trip inspections.
• Ability to conduct accident investigations in conjunction with Safety & Training Manager.
• Ability to perform safety audits.
• Flexibility in a revolving work schedule, including some days, nights, and weekends in order to accommodate training, routes and other requirements in compliance with HOS.
• Background check will be required.
• Employees in this position must maintain the required driver’s license with no more than 5 points.
• Subject to drug and alcohol testing and education as required under U.S. DOT and the State of Maryland regulations.
• Subject to pre-employment and random drug testing.
• Must be prepared to present acceptable documentation upon hire showing identity and that you are a U.S. citizen or an alien who is authorized to work.

Responsibilities

• Oversee the UMBC Transit Charter Program.
• Provide timely estimates, driver scheduling, and service invoicing.
• Operate/assist with interstate charters.
• Hire drivers.
• Goal setting, performance review, and progressive disciplinary actions for staff.
• Establish staff development to ensure consistent adherence to UMBC Transit policies and procedures.
• Participate in department meetings, safety briefs (instructions on safe driving behavior and best practices) and monthly safety meetings.
• Assist in overall leadership of Transit operation.
• Perform administrative tasks.
• Perform other duties as assigned.

Benefits

• Competitive compensation
• Over 4 weeks of vacation for regular full-time roles
• Tuition remission
• Generous Leave (22 Days of Annual Leave, 15 Days of Sick Leave, 15 Holidays, 3 Personal Days)
• Tuition remission at UMBC for eligible dependents after two years of FT employment
• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager