Charge Nurse

Central Health•Pflugerville, TX

12d

About The Position

The Charge Nurse plans, organizes, and directs clinical support staff assigned to a unit in a community healthcare center, working in collaboration with patients, their families, and staff across disciplines and departments. The role oversees unit operations and staffing, provides direct nursing care, supports patient-centered care, and helps ensure compliance with clinical, regulatory, and accreditation standards. The Charge Nurse also acts as site lead when the Nurse Manager Operations and/or Practice Leader is absent.

Requirements

Graduation from an accredited school of nursing.
At least one year of experience in the nursing field.
Demonstrated success providing clinical care and nursing support in an organization of comparable pace and complexity.
Experience managing difficult patient or customer situations.
Demonstrated success directing staff toward a common goal.
Significant knowledge of medical practices and procedures in a healthcare environment.
Demonstrated success and experience providing direct patient services, including proper knowledge and use of medical devices and equipment.
Unrestricted Registered Nurse license in the State of Texas.
Current healthcare provider CPR course completion card obtained through an approved American Heart Association or American Red Cross course.
Ability to develop and manage professional relationships in a complex healthcare environment and collaborate with providers and other healthcare team members.
Ability to interact respectfully and collaboratively with patients and families.

Responsibilities

Oversee assigned staff by setting work assignments and priorities, reviewing and adjusting timecards and time-off requests, contributing to performance evaluations, monitoring new-hire orientation, and coaching and counseling staff in conjunction with the NMO, PL, and HR.
Perform Nurse Manager-Operation duties when the NMO is absent.
Participate in process-improvement strategies and quality initiatives.
Coach and mentor Charge Nurse I staff and clinical staff, and support Charge Nurses’ administrative and organizational growth.
Oversee unit flow and staffing, and patient scheduling as appropriate.
Assess the physical, social, and emotional needs of patients and families in clinics.
Teach and counsel patients and families about health assessment and care, including disease and disability prevention, hygiene, and health maintenance.
Identify patient referral needs in conjunction with the care management team to facilitate continuity of care.
Provide direct nursing care and distribute medications and treatments according to accepted standards of care.
Complete direct and indirect care documentation in a timely manner and ensure patient records are current and complete.
Ensure daily unit patient-care huddles and weekly clinic staff informational huddles occur, and disseminate information from charge nurse meetings, patient conferences, and planning sessions.
Maintain licensure and certification requirements for continuing education and best practices.
Work with the Triad team to evaluate compliance with evidence-based guidelines and standards and identify opportunities to improve patient outcomes.
Ensure patient-care tasks, administrative processes, and related duties comply with regulatory and accreditation standards, including The Joint Commission standards and CommUnityCare procedures and policies.
Act as site lead when the Nurse Manager Operations and/or Practice Leader is absent.
Complete daily and weekly quality-assurance checklist activities, including delegation of tasks as appropriate for Rider reports, class D, McKesson, CLIA, AED, and equipment checks.
Ensure state vaccine (VFC/ASN) policies are followed and delegate weekly vaccine counts as needed.
Attend all clinic codes and perform patient triage as needed.
Perform periodic chart audits.
De-escalate crisis situations by seeking guidance from supportive personnel.
Develop communication processes that support quality of care and patient experience.
Build and maintain professional relationships and partnerships with nurse managers, clinical support staff, providers, business office staff, patients, and families.
Collaborate with the care team to provide patient-centered care.
Perform other duties as assigned.