Charge Nurse - (Head Nurse)

San Juan Capestrano•Río Piedras, PR

About The Position

The Charge Nurse directs patient care, facilitates workflow, serves as a clinical resource for staff, and provides team leadership on a shift-to-shift basis. The role provides health and nursing services with a positive, empathetic, and professional attitude. The Charge Nurse collaborates with others to meet patients’ physical, biopsychosocial, age-related, developmental, and cultural needs, and acknowledges and works to resolve customer complaints when needs are not met. Patient safety is a top priority. The Charge Nurse oversees a unit or work group during a specified shift, provides direct patient care, and monitors and coordinates the nursing team and other staff in daily medical or behavioral health care activities. The role also supports staffing coverage, employee training, nursing evaluations and consultations, coordination and communication across departments, quality assurance, operational compliance, program and policy development, and continuous improvement in workplace safety and environmental practices. The position requires professional communication and maintenance of required documentation.

Requirements

Current registered nursing license in the state where the facility provides service.
At least six months of experience as a registered nurse.
CPR certification and de-escalation/restraint certification; training is available upon hire and offered by the facility.
First aid may be required depending on state or facility.

Nice To Haves

Bachelor of Science in Nursing (BSN).
One year of experience as a registered nurse.
One or more years of experience in a behavioral health, psychiatric, or addiction recovery environment, inpatient or outpatient.
Some experience as a change RN.

Responsibilities

Model customer service expectations and demonstrate urgency regarding patient safety.
Oversee a unit or work group for a specified shift.
Provide direct patient care and monitor and coordinate nurses and other staff in the unit’s daily medical or behavioral health care activities.
Schedule staff to maintain full coverage and effective application of services.
Lead, guide, and train employees.
Oversee and provide direct nursing evaluation, consultation, and related patient care as required.
Coordinate services and communicate with other departments or staff as required.
Oversee quality assurance activities and compliance with operational standards.
Participate in program development and the development or implementation of operating policies and procedures.
Promote continuous improvement of workplace safety and environmental practices as requested.
Communicate therapeutically and professionally with patients, visitors, case managers, coworkers, and others.
Complete and maintain required documentation.
Perform other functions and tasks as assigned.