Charge Nurse (2704)

Southern Illinois University School of Medicine•Springfield, IL

16d•Onsite

About The Position

The Charge Nurse provides nursing supervision and performs nursing duties within the Department of Psychiatry. The position is onsite only and is divided between clinical responsibilities (80%) and administrative responsibilities (20%). The Charge Nurse provides outpatient clinic nursing care, coordinates clinic workflow and patient care, supervises nursing personnel, and works with providers, administrators, patients, and outside organizations to support the operation of the psychiatric clinic.

Requirements

Current licensure as a Registered Professional Nurse in Illinois.
Three years of work experience as a Registered Professional Nurse, or two years of work experience as a Registered Professional Nurse plus one year of supervisory experience.
Strong written and verbal communication skills.
Ability to work with others as a member of a multidisciplinary team.
Problem-solving abilities.
Adaptability.
Excellent customer service skills.
Ability to function without direct supervision.
Pre-employment background screening is required.
Out-of-state residents hired into this Springfield position must establish Illinois residency within 180 calendar days of their start date.

Responsibilities

Provide clinic nursing care and delegate clinical duties to clinic staff, including obtaining patient histories, assisting with physical examinations, administering medications, performing nursing procedures, and documenting nursing functions.
Communicate with the call center, patients, families, and other healthcare professionals; triage patient calls and needs to prioritize care.
Supervise clinical personnel and ensure nursing procedures related to patient care are accurate and current.
Perform clinic laboratory and procedural testing according to protocols, report findings to providers, and record results in patient medical records.
Secure medical supplies and equipment, oversee their use and care, and maintain equipment used to assess and treat patients.
Assist with procedures and set them up or complete them under provider direction.
Inspect clinic facilities and rooms for orderliness, cleanliness, and safety.
Work with division chiefs to recommend procedural changes that improve communication during transitions of patient care.
Coordinate with reception and medical insurance staff on appointments, medication refills, and triage of patient calls.
Assist Health Care Administrators with communication between nurses and providers; serve as a liaison, collect feedback, and mediate conflicts.
Assist with non-routine clinic questions, including interpreting new policies.
Organize and revise patient flow to support provider productivity and minimize patient wait times.
Ensure staff licensure and certifications are current.
Directly supervise nursing staff in outpatient clinics and assign coverage to meet department nursing needs.
Approve and accurately track nursing staff vacation and sick time, plan coverage for absences, and promptly submit time-off requests to payroll.
Conduct routine employee performance evaluations and participate in staff disciplinary processes according to SIU Medicine policies.
Coordinate orientation and training for new clinic personnel and train staff on new or revised policies and procedures.
Provide supervisory liaison support and help mitigate problems to support smooth daily clinic operations.
Assist with oversight, correction, and mitigation of patient feedback regarding clinic care.
Oversee stocked medications within the department.
Assist Health Care Administrators in developing procedures that align outpatient practice with practice-wide guidelines.
Coordinate with outside organizations as needed to support patient services and continuity of care.
Assist with clinical problem solving and issues related to clinical activity and workflow.
Help develop, implement, and revise department policies related to clinical operations in consultation with appropriate division chiefs.
Participate in department interviews.
Orient residents and students to clinic operations.
Schedule and participate in department or divisional staff meetings and conduct routine nursing meetings.