Charge Nurse Outpatient Clinic

Shepherd Center•Atlanta, GA

1d•Onsite

About The Position

Shepherd Center is a world-class rehabilitation facility with a rich history of providing exceptional care for complex conditions like spinal cord and brain injuries, multi-trauma, amputations, stroke, MS, and pain. Ranked by U.S. News, it's the only facility with an on-site ICU, enabling earlier rehabilitation. Shepherd Center fosters a culture of hope, humor, and hard work, offering career growth, strong relationships, leadership support, and engaging activities. The Charge Nurse ensures nursing practice is founded on the ANA scope and standards, promoting high-quality care, research, and evidence-based practice. This role fosters collaboration within a transdisciplinary healthcare team and contributes to the professional development of unit staff in an Open Governance model. The Charge Nurse is accountable for effective clinical and personnel management of the unit during their shift. Specifically, the intrathecal infusion RN manages patients with implanted intrathecal pump (ITP) devices through assessments, interventions, pump refills, dose adjustments, and education. This RN demonstrates professional leadership, working under physician supervision in a clinic setting, adapting care to physician and patient goals. They are accountable for coordinating nursing care, including direct patient care, education, and transitions of care, supporting professional nursing practice across care settings. The nurse functions within the nursing care model, planning, implementing, evaluating, and communicating nursing care. Leadership is demonstrated through preceptor roles, informal leadership, and quality improvement efforts. Patient care is delegated based on skill, experience, acuity, fiscal accountability, and resources. The Charge Nurse communicates departmental issues and staff concerns to leadership and serves as a staff resource. They collaborate with the interdisciplinary team, performing duties consistent with Shepherd Center standards, policies, and procedures, including safety techniques and reporting of incidents. Participation in center-wide nursing practice initiatives and patient/family-centered principles is expected. The role involves monitoring and ensuring compliance with regulatory requirements and organizational standards, identifying risks, and supporting problem resolution. Other duties as assigned include telephonic support and other departmental nursing needs. The nurse acts as a resource for patients, caregivers, staff, and external case managers. They collaborate with physicians/APPs, patients, and caregivers to ensure intrathecal therapy orders are appropriate. The nurse performs duties consistent with ANA and State Board of Nursing standards, completing assigned training and competencies. They promote integrative care for symptom management, maintain patient records, and update EHR and device portals. Close monitoring of outpatients receiving intrathecal therapy, including refills, interrogations, and dosage adjustments, is required. Monthly rounding across all areas to confirm interrogator uploads is also part of the role. Education is tailored to age and cultural competence, promoting informed decisions and integrative care. A strong clinical background is needed for mastery of protocols and urgent interventions. The nurse must quickly assess and react to changes in patient condition, signs of overdose or withdrawal, and recognize secondary complications of ITP therapy. BLS and ACLS certification are required.

Requirements

BSN from an accredited school of nursing is preferred.
BLS required.
ACLS required for the Pain Clinic within twelve months of start date.
Active Georgia RN license or NLC/eNLC Multistate License.
Basic computer skills.
Skillful in mentoring and teaching.
Basic competencies are expected in nursing practice, patient and employee safety, infection control, performance improvement, practice innovation, professional nursing practice, standards of clinical nursing practice, and systems for patient safety.
Demonstrates competency in time management, organization, prioritization and critical thinking by planning and organizing work assignments and prioritizing the specific needs of the patient.
Ability to assess patient and family needs and coordinate appropriate nursing plan of care.
Takes responsibility for growing professionally and seek opportunities for improving skills.
Communicates effectively using timely verbal, non-verbal and written communication.
Willingly adapts to changing work demands and work environment.
Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition.
Maintains congenial working relationships with RNs and others.

Nice To Haves

Previous experience with patients with Spinal Cord Injury, Traumatic Brain Injury, and/or behavioral health preferred.

Responsibilities

Ensures that the ANA scope and standards of practice and the code of ethics for nurses are the foundation for nursing practice.
Promotes high quality care, outcomes, nursing research and evidence-based practice.
Contributes to building and maintaining a strong environment that facilitates collaboration with the transdisciplinary healthcare team to achieve quality outcomes.
Interacts with and contributes to the professional development and image of all unit staff practicing in an Open Governance model of nursing practice.
Contributes to driving progress in the nursing department of Shepherd Center.
Has primary accountabilities for effective clinical and personnel management of the unit for a given shift.
Meets the needs of patients with implanted intrathecal pump (ITP) devices through comprehensive patient assessments, nursing interventions, pump refills, dose adjustments, and patient education.
Demonstrates professional leadership while providing nursing care under the direct supervision of the physician within the clinic setting.
Accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care.
Supports professional nursing practice across practices settings and across the continuum of care to meet the needs of the patient and family.
Functions within the nursing care model, which includes accountability for planning, implementing, evaluating, and communicating all phases of nursing care for assigned patients.
Provides leadership through activities such as preceptor role, informal leadership roles, and quality improvement efforts.
Delegates patient care according to skill level, experience, patient acuity, fiscal accountability, and adequacy of resources.
Communicates patient care, departmental issues, and staff concerns to the appropriate leaders.
Serves as a resource for guidance and assistance to the staff.
Collaborates and supports the plan of care as established by the interdisciplinary team and prescribes interventions to attain the expected outcomes.
Performs consistent with Shepherd Center standards, clinical policies, and procedures.
Practices proper safety techniques in accordance with Center and departmental policies and procedures.
Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues in the occurrence notification system.
Actively participates in center-wide efforts that affect nursing practice.
Adheres to patient/family centered principles using the communication and engagement tools (OARS/AIDECT).
May participate on committees or projects.
Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility.
Identifies potential risk areas within area of responsibility and supports problem resolution process.
Performs other duties as required/requested/assigned.
Responsible for all elements of the nursing process including assessment, nursing diagnosis, outcomes/planning, implementation, and evaluation.
Provides telephonic support and other nursing needs of the department.
Acts as a resource for patients, caregivers, clinical staff, external case managers, and the overall healthcare team.
Collaborates with the prescribing physician/APP, patient, and caregiver(s) to ensure orders for intrathecal therapy are appropriate and actionable.
Performs job duties in a manner consistent with the American Nurses Association and all applicable State Board of Nursing standards.
Successfully completes the assigned training program & associated competencies upon hire to include serial observations and return demonstrations.
Promotes integrative care techniques to assist the patient with symptom management to improve quality of life and safety; maintains patient records in compliance with Shepherd Center policies as well as state and regulatory bodies.
Monitors and updates EHR as well as manufacturer’s device portal for intrathecal pump therapy.
Ensures close monitoring of all outpatients receiving ongoing intrathecal therapy, which includes scheduled pump refills, interrogations, and dosage adjustments as directed by the physician.
Rounds monthly across all inpatient, post acute, and outpatient areas to confirm uploads of our interrogators have occurred.
Educates patients and caregivers and promotes informed decisions and integrative care to assist the patient with symptom management while collaborating with physician/APP to achieve overall goals of intrathecal drug therapy.
Tailors' education to demonstrate age and cultural competence.
Demonstrates ability to quickly assess and react to changes in patient conditions, signs and symptoms of overdose or withdrawal from intrathecal therapy.
Recognizes other secondary complications of ITP therapy including medication adverse interactions, infection, catheter displacement, and other neurologic implications.
Completes orientation and initial assessment of competency successfully by determined due date.
Completes mandatory education and annual competency assessment requirements by determined due date.