Outpatient Charge Nurse (RN) – Dermatology Clinic

University of Virginia

1d•Onsite

About The Position

The Charge Nurse position is an experienced professional who demonstrates clinical leadership and interpersonal skill proficiency. The Charge Nurse facilitates and supports the clinical and operational needs of individual ambulatory care areas in partnership with clinic leaders. This role involves leading day-to-day operations to ensure safe patient throughput and access to care, managing staffing according to patient needs, and ensuring fiscal stewardship through accurate documentation. The Charge Nurse acts as a resource for team members, ensuring adherence to policies and clinical practice, facilitating escalation when needed, and fostering a calm and productive work environment. They also support team members in professional development and problem-solving. A key aspect of the role is enhancing patient experience through addressing patient needs, service recovery, coordinating support services, and promoting effective communication among the team, clinical disciplines, and ancillary departments. Furthermore, the Charge Nurse is responsible for managing the care environment to meet regulatory and safety standards, facilitating team huddles, utilizing visual management boards for communication, and supporting efforts to achieve local and organizational quality goals. Other duties may be assigned as needed.

Requirements

Bachelor of Science in Nursing or currently enrolled in an accredited nursing BSN/MSN program that will be completed within 5 years of hire.
RN Clinician 2 or higher who has been employed on the unit for 6 months or has had previous Charge Nurse experience from another department/organization.
Licensed to Practice as a Registered Nurse in the Commonwealth of Virginia.
American Heart Association (AHA) Healthcare Provider BLS certification required.

Responsibilities

Leads day-to-day operations supporting safe throughput and access to care.
Ensures staffing according to patient needs and collaborates with leaders using established staffing guidelines.
Accurately documents within labor management software to ensure fiscal stewardship.
Serves as a resource for team members and facilitates adherence to or use of policies and clinical practice guiding resources.
Ensures access to appropriate levels of care and facilitates clinical/operational escalation as needed.
Facilitates a calm and productive working environment.
Supports team members in non-patient care activities such as professional development activities, participation in practice environment problem-solving, breaks etc.
Supports patient experience through support of team member-identified needs, service recovery and problem-solving.
Coordinates support services as needed to address patient needs.
Engages with the team, patients, and visitors to optimize the patient experience.
Promotes closed-loop communication and collaboration between team members, clinical disciplines and ancillary departments.
Manages care environment to ensure regulatory and safety standards are met.
Facilitates team huddles and use of visual management boards as a mechanism to promote communication.
Supports setting specific work to achieve local and organizational quality goals and use of standard work.