Charge / Code Capture Specialist - Health Information Management (Remote)
About The Position
At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley. Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority. This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.
Requirements
- High School Diploma or GED equivalent
- CPC Certification
- Eligibility to work in the United States and meet Virginia state employment requirements
- Good written, oral communication and interpersonal skills. ability to effectively communicate with all hospital practitioners is essential.
- Demonstrates competency in the use of computer applications and grouper software, Medicare edits, and all coding and abstracting software and hardware currently in use by HIM.
- Comprehensive knowledge of anatomy and physiology, medical terminology and disease processes.
- Analytical ability to allow for interpretation of clinical data in all clinical specialties to determine appropriate code assignment.
- Proficiency in abstracting chart data into computer module.
- Ability to work independently, an eagerness to learn, attention to detail and good critical thinking skills.
Nice To Haves
- Two or more years of E/M leveling experience and at least one year of procedural coding experience
- Prior experience in a hospital, healthcare system, or related service-oriented environment
- Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus
Responsibilities
- Accurately assign appropriate facility levels and procedure codes for all ED/OBS service within accordance of the CPT and CMS guidelines.
- Accurately assign appropriate E/M levels, OBS hours, and Injection and Infusions.
- E/M Level assignment will be assigned based on the Augusta Health’s charge capture criteria.
- Understand and maintain education on all CPT/ICD-10/HCPCS guidelines, to include revisions, deletions, additions.
- Make necessary changes to claims to ensure accurate billing regarding issues, proper code selection, and payer specific guidelines.
- Communicate effectively with providers/office manager/auditors/billing department to ensure the highest level of service is being captured.
- Review providers dictation as needed to ensure all documentation is accurate.
- Provide technical guidance to physicians and other department staff to include identifying and correcting errors, such as incomplete or missing documentation, instruction on proper code usage in accordance to guidelines, and maintaining an open line of communication at all times.
Benefits
- Comprehensive insurance package including medical, dental, and vision coverage
- Retirement savings plans and financial wellness support programs
- Generous paid time off and flexible scheduling to promote work-life balance
- Career development programs including clinical ladders, shared governance, and advancement opportunities
- Personalized onboarding with dedicated preceptors and ongoing educational support
- Tuition reimbursement and access to onsite childcare
- Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
- Competitive pay with shift/weekend differentials
- Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
