About The Position

Chaplains are frontline staff fulfilling MCHAP’s mission and Christian ministry by using their gifts and talents to serve company employees and their immediate families. This part-time position is based in Holland, New York, and requires fluency in Burmese or a Karenic language. Assigned hours are generally consistent from week to week, but there are no guaranteed minimum hours; hours and duties vary according to chaplain availability and client requirements. The Chaplain serves as a messenger of faith, mission, and purpose, and interacts with companies, employees, and the community in a manner reflecting personal and spiritual discipline. The role provides relationship-based care, pastoral support, referrals, and resources to employees and their immediate families. It also includes responding to workplace crises and participating in employee orientation. The position is remote in the field, with work locations and conditions dependent on client worksites.

Requirements

  • Ability to work as a member of an interdisciplinary group and in an interfaith setting, accepting different lifestyles, cultures, beliefs, and values.
  • Effective listening and interaction skills with clients, employees, and families; ability to deliver community presentations and deal effectively with family members and staff under stressful circumstances.
  • High regard for the dignity and worth of clients, employees, and their families.
  • Ability to cope with stressful situations and document accurately according to standards.
  • Spiritual maturity and commitment to a Christian lifestyle and MCHAP’s ministry values; ability to incorporate Christian values and beliefs into daily activities and job duties.
  • Fundamental understanding of the Holy Bible and its proper application; attestation to saving faith in Jesus Christ; and active participation in a biblically based church.
  • Professional, diplomatic, patient, and courteous interactions with diverse groups, and ability to establish and maintain effective, cooperative working relationships while providing exceptional customer service.
  • Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
  • Excellent oral and written communication skills for effective interaction with leadership, colleagues, employees, and families.
  • Emotional stability to cope with human suffering, emergencies, and other stresses.
  • Skill in analyzing information, identifying and following up on problems or objectives, and identifying solutions and solving problems.
  • Ability to interpret policies and procedures related to the position and keep others informed.
  • Computer proficiency using Google Suites, Microsoft Office, or equivalent software, internet, email messaging, and web-based applications; ability to learn new technology programs.
  • Active state driver’s license and state-minimum auto insurance in the state or states where clients are served.
  • Ability to communicate in Burmese or a Karenic language.

Responsibilities

  • Make regular visits to company worksites, usually weekly, to interact with employees and build relationships of trust and friendship motivated by Christian faith.
  • Visit employees or immediate family members in settings where care and assistance can be provided, such as hospitals, nursing homes, funeral homes, and family residences.
  • May provide confidential pastoral discussions about personal and family issues, including divorce, serious illness, aging parents, death and grief, parenting, and financial stress.
  • Provide referrals and coordinate specialized assistance for employees or immediate family members with specific needs.
  • May assist in planning, conducting, or attending funerals for employees or immediate family members, and provide follow-up support during the grief period.
  • May visit employees and immediate family members in jail.
  • Work with companies to notify families and employees about deaths and serious injuries, and encourage people affected by tragedies.
  • May provide post-termination care to help laid-off or terminated employees transition to another work environment.
  • May facilitate, but not lead, employee-sponsored spiritual enrichment activities.
  • Provide literature and other resources to help employees address life issues, as appropriate or requested.
  • Represent companies to clients or customers when appropriate to ministry services, including serious illness, accidents, traumatic events, and funerals.
  • Participate in new employee orientation to explain the Employee Care Service and the Chaplain Team’s role.
  • With permission from the Executive Director of Operations, respond to other duties and services requested by company executive leadership within the scope of the Letter of Agreement.
  • Interact with companies, employees, and the community in a manner that demonstrates character through personal and spiritual disciplines.
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