Chaplain (Part-Time) - Hamburg, NY

Marketplace Chaplains•Hamburg, NY

20h•Remote

About The Position

Chaplains serve as frontline staff fulfilling MCHAP’s mission and Christian ministry by using their gifts and talents to serve company employees and their immediate families. This part-time, field-based role in Hamburg, New York, involves building relationships with employees, providing pastoral care and practical support, and connecting people with specialized assistance when needed. Assigned hours are generally consistent from week to week, but there are no guaranteed minimum hours; positional needs vary with chaplain availability and client requirements. The Chaplain makes regular visits to company worksites, typically weekly, and may visit employees and immediate family members in hospitals, nursing homes, funeral homes, residences, jails, or other locations where care can be expressed. The role may include confidential pastoral discussions, bereavement and crisis support, referrals, participation in funerals, support following layoffs or terminations, and assistance during serious injuries or deaths. Chaplains may also provide resources, participate in employee orientation, and facilitate—but not lead—spiritual enrichment activities. With Executive Director of Operations permission, the Chaplain may perform other requested services within the applicable company agreement. The role requires the ability to work in an interdisciplinary and interfaith setting while maintaining commitment to MCHAP’s Christian ministry values. The position is remote in the field, and work environments depend on client worksites, which may include manufacturing facilities, hospitals, office buildings, and funeral homes.

Requirements

Ability to work as part of an interdisciplinary group and in an interfaith setting, and to accept different lifestyles, cultures, beliefs, and values.
Effective listening and interaction skills with clients, employees, and families; ability to deliver community presentations and work effectively with family members and staff under stressful circumstances.
High regard for the dignity and worth of clients, employees, and their families; ability to cope with stressful situations and document accurately according to standards.
Spiritual maturity and commitment to a Christian lifestyle and MCHAP’s ministry values; ability to incorporate Christian values and beliefs in daily activities and job duties.
Fundamental understanding of the Holy Bible and its proper application; attestation to saving faith in Jesus Christ and active participation in a biblically based church.
Professionalism, diplomacy, patience, and courtesy with diverse groups; ability to establish and maintain cooperative working relationships and provide exceptional customer service.
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
Excellent oral and written communication skills for interacting with leadership, colleagues, employees, and families.
Emotional stability to cope with human suffering, emergencies, and other stresses.
Ability to analyze information, define and follow up on problems or objectives, identify solutions, and solve problems.
Skill in interpreting position-related policies and procedures and keeping others informed.
Computer proficiency with Google Suites, Microsoft Office, or equivalent software, internet, email messaging, and web-based applications; ability to learn new technology programs.
Active state driver’s license and state-minimum auto insurance in the state or states where clients are served.
Must pass a pre-employment background check.

Responsibilities

Serve as a messenger and conveyor of faith, mission, and purpose, and interact with companies, employees, and the community in a manner reflecting personal and spiritual discipline.
Visit company worksites regularly, usually weekly, to interact with employees and build relationships of trust and friendship motivated by Christian faith.
Visit employees and immediate family members in locations where care and assistance can be provided, including hospitals, nursing homes, funeral homes, family residences, and other sites.
Provide confidential pastoral discussions on personal, family, health, grief, parenting, and financial-stress issues as appropriate.
Provide referrals and coordinate specialized assistance for employees and immediate family members with specific needs.
Assist with planning, conducting, or attending funerals for employees or immediate family members, including follow-up support during bereavement.
Make jail visits to employees and immediate family members when needed.
Work with companies to deliver notifications of death and serious injury to families and employees, and encourage those affected by tragedies.
Provide post-termination care for laid-off or terminated employees to support transition to another work environment.
Facilitate, but not lead, spiritual enrichment activities when appropriate.
Provide literature and other resources to help employees address life issues.
Represent companies to clients or customers when appropriate to ministry services, such as during serious illness, accidents, traumatic events, and funerals.
Participate in new employee orientation to explain the Employee Care Service and Chaplain Team role.
With Executive Director of Operations permission, respond to other duties and services requested by company executive leadership within the scope of the company agreement.