Channel Systems Engineer
About The Position
As a Channel Systems Engineer covering a regional territory at Palo Alto Networks, your role is to provide leadership, technical expertise, and guidance to partners, helping them become key partners. You will act as a technical leader, offering expertise to support the technical sales and implementation of the company's products and solutions. This involves collaborating with partners, providing technical training, offering pre-sales technical assistance, and ensuring successful integration and post-sales support. The Channel Systems Engineer will serve as a trusted advisor, driving regional growth by building strong relationships with channel partners and equipping them with the necessary knowledge and tools for success, aiming to create partner experts for life. This role is remote, and you will be part of hybrid teams collaborating across geographies.
Requirements
- 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
- Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE.
- Prior experience working with channel is required.
- Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
- Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role
- Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
- Hands-on experience with product installations, configurations, and troubleshooting
- Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
- Strong problem-solving skills and a proactive attitude towards resolving issues.
- Willingness to travel within the assigned region to support partners and attend events as necessary
- Proven track record of influencing key stakeholders and gaining buy-in for technical solutions
- Proficient in English
Nice To Haves
- Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
- Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred.
- Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience
Responsibilities
- Serve as the primary technical leader for channel partners within the assigned region
- Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
- Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design.
- Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
- Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
- Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
- Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
- Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
- Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
- Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
- Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
