Channel Solutions Engineer -- Nationals

Logitech • Chicago, IL

11h • Remote

About The Position

Logitech is seeking a dynamic Channel Solutions Engineer to drive growth through its Value Added Reseller (VAR) and Solutions Integration (SI) channel community. This role involves collaborating with Channel Account Teams, Sales Teams, and key Channel Partners to align advanced technology solutions with business impact. The engineer will empower partners to become experts on Logitech’s offerings by developing and sharing best practices, technical insights, and strategic enablement materials, including white papers and blog posts. Additionally, the role requires showcasing Logitech’s solutions through partner engagement initiatives like workshops and user groups, and conveying complex solutions to both senior management and technical teams within partner organizations. The goal is to foster strong technical partnerships and guide channel partners toward secure, cost-effective, and reliable solutions for diverse environments.

Requirements

• Deep expertise in AV and integration technologies, including video collaboration hardware (cameras, microphones, displays) and software (video conferencing platforms, collaboration tools).
• Knowledge of industry trends and the role of USB and AV devices in modern workspaces.
• Advanced AV integration and IT networking skills.
• Experience with IT networks, cloud services, and foundational cybersecurity.
• Skilled in designing, integrating, and optimizing complex AV systems for interoperability and performance.
• Extensive experience in Sales Engineering, AV, or IT roles, using AV and IT technologies to create scalable, innovative solutions.
• Proficiency in collaborating with product and business leaders to shape strategic outcomes.
• Proven success in cross-functional roles, building strong relationships across internal teams and with enterprise customers.
• Expertise with enterprise platforms, especially Microsoft Teams, Zoom, and Google Workspace.
• Solid foundation in networking, security, and AV collaboration architectures.
• Dedicated to contributing to a collaborative team environment that fosters communication, connection, and culture-building.
• Exceptional skills in simplifying complex technical information for non-technical audiences.
• Ability to foster open, trusting relationships with partners.
• Critical thinker with a proactive approach to troubleshooting, continuously seeking to improve.
• Flexible and grounded, thriving amid changes in technology and remaining authentic in approach.
• Strong team player, balancing collaboration with a willingness to challenge ideas for the best outcomes.
• Takes initiative, follows through on commitments, and fosters a culture of action and results.

Nice To Haves

• Industry Certifications: Recognized certifications in networking, video technologies, or related fields (e.g., AVIXA, CompTIA Network+, Cisco, Microsoft).
• Experience with sales methodologies, technical sales, and partner management.

Responsibilities

• Equip channel partners with deep, actionable knowledge of video collaboration solutions through training, demonstrations, and presentations.
• Collaborate with channel partners to assess end-user needs and co-create customized video collaboration solutions, guiding hardware and software integration.
• Support channel teams in the pre-sales phase by addressing technical questions and objections.
• Provide partners with enablement resources such as competitive analyses, case studies, sales collateral, and go-to-market strategies.
• Identify, recruit, and onboard new channel partners, while nurturing relationships with existing ones.
• Lead engagement strategies to foster long-term growth and drive revenue within the channel ecosystem.
• Act as a liaison between partners and product teams, translating customer insights and market intelligence into actionable feedback.
• Guide partners in aligning with industry standards and trends, ensuring compliance and leveraging innovation.
• Participate in training sessions and obtain certifications for new and existing products.
• Collaborate with channel and marketing teams to develop and refine sales strategies.
• Create and update technical documentation, such as product manuals and troubleshooting guides.
• Analyze sales data, partner performance, and market trends to produce reports for business decisions.
• Gather and convey partner and customer feedback to the product development team.
• Work closely with internal teams (product development, marketing, customer support) to align on company goals.
• Review and refine processes related to partner management, sales operations, and technical support.
• Stay informed on industry trends, new technologies, and competitor activities.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Traditional and Roth 401(k) Plans
• Flexible Spending Accounts
• Employee Share Purchase Plan (ESPP)
• Basic and Additional Life Insurance
• Disability Coverage
• Adoption and Surrogacy Assistance
• Tuition Reimbursement Plans
• Commuter Benefits
• Paid Time Off
• Paid Holidays
• Bereavement Leave
• Paid Parental Leave
• Wellness Programs
• Health Savings Account Plans
• Access to Expert Medical Opinions
• Identity Theft Protection
• Breast Milk Delivery to Nursing Mothers on Business Travel
• Access to a Group Legal Plan
• Donations Matching Programs
• Employee Product Discounts
• Access to Auto, Home, and Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed