Channel Operations Analyst I

3312 Takeda Pharmaceuticals America•Exton, PA

2d•Hybrid

About The Position

As a Channel Operations Analyst I, you will process all daily/weekly/monthly/quarterly chargeback transactions to minimize deductions. You will analyze and validate all submitted data elements to ensure payment accuracy and help reconcile open chargeback deductions for accounts receivable. You will perform all data and process controls. You will exercise good judgement within generally defined practices and procedures, present issues and discuss solutions in a group setting, maintain associated documentation.

Requirements

Bachelor’s Degree, or Associate’s Degree and 2 years business experience, or 4 years business experience
Strong critical thinking and problem-solving skills required.
Strong verbal and written communication skills required.
Excellent organization and time-management skills required.
Ability to effectively manage multiple priorities to maximize results.
Pays close attention to project deadlines and schedules required.

Nice To Haves

Health Care business acumen with a comprehensive understanding of the pharmaceutical industry preferred
Experience in Flex &/or SAP preferred

Responsibilities

Identify ineligible chargeback transactions and work with wholesalers to reconcile the disputed claims; identify cause of issues and implement corrective action to eliminate future occurrences and reduce the chargeback deduction balance.
Complete contract system work; including contract set-up, membership management, and communications.
Perform trending and variance analysis to ensure membership compliance and payment accuracy for specialty pharmacies, GPOs, The Department of Veteran's Administration, the Public Health Service 340B Program, and Wholesaler/distributor agreements.
Support Government Pricing and Reporting, Planning & Analysis, Finance and other management teams with data and analysis.
Support A/R in the reconciliation of chargeback deductions and assist with collection efforts.
Manage e-mail inbox data submissions daily. This includes chargeback resubmissions, membership eligibility questions and other queries requiring additional detailed analysis and follow-up.