About The Position

The MR Program Leader has the responsibility to develop, evolve and lead the Central Region’s Manufacturer's Representative (MR) program strategy. This includes alignment with the MSI Sales Teams with the overarching goal to provide account coverage and grow the business. The role of the MR Program Leader is to maximize customer account coverage throughout the Central Region by leveraging the Route-to-Market (RTM) structure in Salesforce. This includes managing the MR Program for both programmatic elements as well as sales engagement. A key element of the role is to work collaboratively with the Central Region TVPs, ASMs and AE’s to ensure that each territory has the correct account coverage strategy in place through a combination of the MSI Sales Team, MR’s and the Inside Sales Teams. Effective account coverage provides our customers the opportunity to learn and embrace our ecosystem strategy through pursuing solutions in our portfolio.

Requirements

  • Bachelor's Degree with 3+ years of sales, project management customer sales management, channel sales, account manager, public safety experience OR 8+ years of sales, project management customer sales management, channel sales, account manager, public safety experience
  • Understanding of MSI's overall Route-to-Market/channel strategies and operations
  • Understanding of MSI’s Governments Solutions portfolio & ecosystem narrative
  • Channel sales management experience and ability to build relationships with 3rd party companies
  • Understanding of the MSI NA Government quoting and ordering process
  • Ability to connect and work collaboratively with work partners, internal and external
  • Comfortable presenting and speaking in front of groups
  • Ability to interpret different data sources and create actionable plans based on the analysis
  • Desire and ability to adapt to changing environments and lead through change

Responsibilities

  • Lead the Central Region MR Strategy as well as the operational aspects of the program
  • Collaborate with the other Regional MR Leads to evolve the program from a programmatic standpoint
  • Identify IT and process flow issues with the online platforms that program relies on and report them to the responsible support teams for root cause analysis and resolution.
  • Collaborate with internal work partners (NA Operations, Finance, Channel Operations, Marketing, Order Management, Data Team, Learning Organization, CPQ, Partner Hub and Salesforce Business/IT Teams)
  • Work with Field Sales Teams to identify selling expertise to consider for on-boarding into the program across the three technology segments (Mission Critical Voice, Government Video, Software Solutions)
  • Coordinate and host training & sales enablement webinars for the MR community
  • Monthly sales expense (MR commission) forecast for Finance
  • Annual MR Order goal setting
  • Manage the regional Marketing Development Fund (MDF) budget to drive business and support demo equipment
  • Coordinate business reviews and training at the MR Channel Partner level as needed

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

5,001-10,000 employees

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