Change Manager

TaskUs • Chandler, AZ

1d

About The Position

About TaskUs: TaskUs is a global provider of next-generation digital and customer experience services, supporting clients in industries like social media, e-commerce, gaming, FinTech, and HealthTech. With a People First culture, TaskUs promotes inclusiveness, professional growth, and internal mobility across 45,000+ employees in 12 countries. Role Summary: The Change Delivery Manager leads and manages change initiatives across multiple lines of business, sites, and regions. This role partners with clients, teams, and leaders to ensure smooth, compliant, and efficient execution of process and operational changes.

Requirements

• Bachelor’s degree or equivalent experience
• 2+ years in operations, project, or account management
• Strong leadership, client communication, and problem-solving skills
• Proven ability to manage multiple projects and drive cross-regional alignment
• Flexibility to travel as needed

Nice To Haves

• Experience with change management tools and methodologies preferred

Responsibilities

• Client Management: Build strong client relationships, present change plans and progress updates, and provide feedback to improve processes.
• People Management: Lead and mentor teams, promote collaboration across regions, and support professional development.
• Process & Compliance: Drive process alignment and standardization, ensuring compliance with policies, regulations, and best practices.
• Project Management: Oversee end-to-end change deployment, maintain accurate reporting, and proactively address challenges.

Benefits

• At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
• Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
• We take pride in our inclusive environment and positive impact on the community.
• Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees