Senior Change Manager

JLL•Morrisville, NC

1d•$104,000 - $114,000•Hybrid

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking an experienced Senior Change Manager to lead organizational transformation initiatives. This role requires a proven track record in managing large-scale relocation projects, with the ability to guide teams and stakeholders through complex transitions while maintaining business continuity and employee engagement.

Requirements

Minimum 5 years of change management experience with at least 2 years focused on large-scale relocation projects involving 500+ employees.
Demonstrated success managing multi-site relocations, office consolidations, or major facility transitions.
bachelor's degree in business administration, Organizational Psychology, Human Resources, or related field.
Change management certification (Prosci, Kotter, or equivalent) strongly preferred.
Proficiency in change management methodologies, project management tools (Microsoft Project, Smartsheet), and communication platforms.
Exceptional communication and presentation skills with ability to influence at all organizational levels.
Strong analytical capabilities for assessing change readiness and measuring impact.
Proven ability to manage multiple concurrent projects while maintaining attention to detail.
Candidates must be authorized to work in the United States without employer sponsorship.

Nice To Haves

Advanced degree in related field or PMP certification.
Experience in corporate real estate, facilities management, or workplace strategy.
Background in technology implementations during relocation projects.
Previous experience in the Research Triangle Park region or similar high-tech markets.
Experience with space planning software and facilities management systems preferred.

Responsibilities

Stakeholder Management Partner with relevant stakeholders including senior leadership, HR, facilities management, IT, and business units to align change initiatives with organizational objectives.
Gather business requirements and aspirations to inform change strategies.
Facilitate executive steering committees and provide regular progress updates to C-suite leadership.
Drive comprehensive change management strategies.
Develop detailed change roadmaps, stakeholder engagement plans, and communication frameworks that ensure seamless transitions while minimizing business disruption.
Lead end-to-end change management for major relocation initiatives, including office moves and facility consolidations.
Coordinate cross-functional teams, manage timeline dependencies, and ensure all stakeholders are prepared for operational transitions.
Perform limited administrative and project management functions including: schedule and document meetings, gather data, analyze and synthesize outcomes, create task lists, and coordinate cross-functional activities.
Develop and execute comprehensive communication strategies that keep employees informed and engaged throughout change processes.
Design and deliver training programs that enable teams to adapt to new environments, processes, and technologies.
Identify potential resistance points and operational risks associated with large-scale changes.
Implement proactive mitigation strategies and contingency plans to address challenges before they impact business operations.
Establish key performance indicators and success metrics for change initiatives.
Monitor adoption rates, employee satisfaction, and business impact to ensure change objectives are met and sustained.