Change Manager - Data

Schneider Electric•Nashville, TN

15d•Hybrid

About The Position

This role serves as the Organizational Change Management (OCM) representative within assigned business domains, focusing on driving Power User adoption strategies and mitigating risks throughout the project lifecycle. The position involves identifying opportunities for OCM services like Business Transformation, Training, Process Mapping, and Communications. A key responsibility is to upskill on domain knowledge and deliver hands-on training at various plant locations, ensuring training resources are kept updated and organized. The Change Manager will act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering feedback, requirements, and identifying risks. They will translate domain knowledge and Business Analyst (BA) specifications into training documentation and Single Point Lessons (SPLs) using Scribe, in both English and Spanish. The role requires maintaining and tracking training deliverables through dashboards and collaborating with other change management functional areas. The Change Manager will also work closely with BAs and Product Owners (POs) to stay informed about system enhancements and changes impacting users. This role requires significant travel to plant locations in North America (50-75%).

Requirements

Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve.
Training experience & knowledge of adult learning principles for plant and operational environments.
Documentation skills & instructional design experience (adhering to branding guidelines and generating high-quality resources in Scribe).
Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation).
Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audiences.
Analytical and problem-solving ability to identify patterns, operational risks, and adoption roadblocks early in the project lifecycle.
Stakeholder management – skilled at building relationships, asking the right questions, and extracting actionable insights from Power Users.
Comfortable working in fast-paced, multi-site project environments and adapting to shifting priorities.
Effective time management and ability to handle multiple tasks simultaneously.
Passion for user experience, human-centered training design, and simplifying complex concepts through storytelling.
Bachelor’s degree in Business, IT, Organizational Development, Industrial Engineering, or related field (or equivalent experience).
Willingness to travel 50%–75% (maximum of 2 consecutive weeks per trip).
Valid Passport and visas are required for occasional travel across US, Mexico, Canada.
Valid driver’s license required.
Working knowledge or hands-on experience in SAP S/4HANA within the assigned business domain.
Experience in stakeholder engagement, process improvement, training delivery, or project coordination.
Strong organizational skills to manage multiple streams of information and deliverable dashboards.
Strong understanding of Master Data Management (MDM), Data Governance, and the cross-functional impact of master data across SAP S/4HANA domains.
Familiarity with how master data affects business processes throughout the enterprise.
Knowledge of the following T-codes : MM03, ZSE16N - Tables, Master data, Global Data, Procurement, Manufacturing (BOM/ROUTING/PV), unit of measures, warehouse, FICO
Knowledge of how material master setup affects domains if not setup correctly.

Nice To Haves

SAP S/4HANA (Domain-specific module)
Scribe & SharePoint
Microsoft Office 365 Suite
Jira Software & Confluence
Knowledge of other DOMAIN view t-codes, like ME13 for PIR, ME03 for Source List, CA03 for routing, etc
MM03 (Display Material Master)
SE16N / ZSE16N (Table/Data Browser)
Material Master structures and views
Master data validation and governance processes
Open to a Business SAP Power User, an OCM/Training Specialist with MDM logic, or a Plant Master Data / Data Governance Specialist who understands that data accuracy depends on clear, aligned communication.

Responsibilities

Serve as the OCM representative within assigned business domains, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle.
Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.
Upskill on domain knowledge and deliver hands-on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized.
Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process-related feedback, requirements, and identifying risks.
Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding).
Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs. completed SPLs per sprint).
Collaborate with different change management functional areas to deliver accurate and timely information.
Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals.
Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users.