Change Manager / Content Specialist - Hybrid

Smart IMS • Westlake, TX

1d • $30 - $40 • Hybrid

About The Position

As a Change Manager / Content Specialist, you will support enterprise and transformation level initiatives by executing change management activities and developing clear, engaging communications that help employees understand what's changing, why it matters, and what's expected of them.

Requirements

• 2–4 years of experience in change management, internal communications, or project communications
• Strong writing and editing skills for business and employee audiences
• Exposure to organizational change frameworks (Prosci or similar)
• Experience supporting technology or process transformation initiatives
• Familiarity with basic change management concepts (e.g., impacts, adoption, resistance)
• Experience creating PowerPoint decks and written communications
• Comfortable working in fast moving, evolving environments

Responsibilities

• Support change managers in executing core change management activities (stakeholder analysis, impact assessments, readiness inputs)
• Draft and maintain change communications including: Emails, announcements, talking points, FAQs, and leader toolkits
• Tailor messaging by audience (leaders, people managers, employees)
• Partner with training and change leads to ensure communications align with learning moments and rollout timing
• Maintain communications calendars and support sequencing of messages
• Support leader enablement by preparing cascade materials and presentations
• Track communication deliverables and help gather feedback or engagement data

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed