Change Management Specialist
About The Position
Ampcus is seeking a strategic and people-focused Change Management Specialist to lead organizational change initiatives in support of AI adoption and transformation for a leading independent federal agency focused on financial system stability. This role will be instrumental in ensuring successful integration of Agentic AI, Generative AI (GenAI), and traditional AI technologies by fostering stakeholder alignment, workforce readiness, and cultural adaptation. The specialist will develop and execute change strategies that promote engagement, minimize disruption, and accelerate value realization from AI investments.
Requirements
- 8 years of experience in change management, organizational development, or transformation programs.
- Proven experience supporting technology adoption, preferably in AI/ML or digital transformation contexts.
- Strong experience in workforce development, training design, and user adoption strategies.
- Strong understanding of change management frameworks.
- Familiarity with AI technologies including GenAI and Agentic AI.
- Excellent communication, facilitation, and stakeholder engagement skills.
Nice To Haves
- Experience in public sector or regulated environments.
- Experience with collaboration tools (e.g., SharePoint, Teams, Confluence) and change tracking platforms.
Responsibilities
- Develop and implement comprehensive change management strategies to support AI platform rollout and automation initiatives.
- Conduct impact assessments and readiness evaluations across departments and stakeholder groups.
- Align change plans with program goals, agency mission, and regulatory requirements.
- Identify and engage key stakeholders across technical, policy, and operational teams.
- Design and deliver targeted communication plans to build awareness, understanding, and support for AI initiatives.
- Facilitate feedback loops to surface concerns, gather insights, and inform change tactics.
- Support the development of role-based adoption plans and learning journeys for GenAI, Agentic AI, and traditional AI tools.
- Promote AI literacy and responsible use through internal campaigns and engagement activities.
- Monitor adoption metrics, user sentiment, and change effectiveness to guide continuous improvement.
- Develop mitigation strategies for resistance and barriers to change.
- Support leadership in reinforcing change through coaching, recognition, and policy alignment.
- Maintain change management documentation, including stakeholder maps, communication logs, and adoption dashboards.
- Provide regular updates to program leadership on change progress, risks, and outcomes.
- Contribute to post-implementation reviews and lessons learned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
