Change Management Specialist

SaluteEl Mirage, AZ
Onsite

About The Position

The Change Management Specialist supports data center operations by creating and managing technical procedures and ensuring all changes are clearly communicated and properly documented.

Requirements

  • Experience working in a data center or critical facilities environment
  • Basic understanding of MEP systems (Mechanical, Electrical, Plumbing), including power and cooling infrastructure
  • Experience creating or maintaining technical procedures (SOPs, MOPs, EOPs, or similar documentation)
  • Strong written communication skills with the ability to create clear, accurate technical documentation
  • Ability to communicate effectively with clients and cross-functional teams regarding change activities
  • Proficiency with standard tools such as Microsoft Word, Excel, and Teams

Nice To Haves

  • Experience with change management or change control processes in operations environments
  • Familiarity with ticketing or CMMS systems (e.g., EnCompass, ServiceNow, UpKeep)
  • Experience working with critical infrastructure systems (UPS, generators, HVAC, cooling systems)
  • Experience in data center operations, facilities, or engineering environments

Responsibilities

  • Create and maintain technical procedures (MOPs, SOPs, EOPs)
  • Work with engineers and operations teams to document processes and changes
  • Ensure all changes are tracked in ticketing/CMMS systems
  • Communicate change updates to clients and internal teams
  • Support continuous improvement of processes and documentation
  • Maintain and update procedures throughout their lifecycle

Benefits

  • 8 company-paid holidays
  • 2 floating holidays
  • PTO
  • Medical, Dental, and Vision insurance
  • Employee Assistance Program
  • Employer-supported 401(K) with immediate 100% vesting
  • 3% employer match on 401(K)
  • 50% match on the next 2% of 401(K)
  • HSA
  • Mental health resources
  • Gym discounts
  • Discounted group programs
  • Legal services
  • Home & Auto insurance
  • Pet insurance
  • ID theft protection
  • Parental leave
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