Change Management Specialist

GoIntellects Inc.•Washington, DC

6d•$79 - $79•Hybrid

About The Position

The District Government’s PASS Modernization Project is replacing the existing on-premises procurement management system with a new state-of-the-art cloud solution. Client seeks a Change Management Specialist who will play a key role in the change management process. This role involves aligning changes with organizational goals, assessing the impact of new system processes, facilitating communication among stakeholder groups, scheduling training and providing support to ensure smooth adoption, and emphasizing minimal disruption to existing work while maintaining the project schedule.

Requirements

Experience with change management principles, methodologies, and tools.
Experience with change management processes and tools.
Experience supporting the design, development, delivery, and management of key communications to project stakeholders.
Experience conducting impact analyses, evaluating change readiness, and identifying key stakeholder groups.
Experience supporting training efforts by providing input, documenting requirements, scheduling sessions, and assisting with the design and delivery of training programs.
Experience contributing to the creation of core change management plans, including stakeholder communication plans and training plans.
Experience participating in organizational redesign efforts, including defining new roles and responsibilities and updating policies and procedures as needed.
Experience coordinating change management initiatives with a Change Manager, other team members, and the PMO.
Experience tracking and reporting issues to a Change Manager.
Experience using videoconferencing tools to conduct meetings, workshops, and communication briefings.
Experience organizing and maintaining documents in designated Microsoft Teams folders.
Experience developing clear, step-by-step job aids to support the implementation of new or revised processes.

Nice To Haves

Experience with the PASS Modernization Project.
Experience with government procurement systems.
Experience creating change-related communication videos.

Responsibilities

Apply a structured methodology to support change management activities based on experience with change management principles, methodologies, and tools.
Leverage change management processes and tools to assist in creating a plan and strategy that supports adoption of changes required by the project.
Support the design, development, delivery, and management of key communications to project stakeholders.
As directed by the client Change Manager, assess change impact by conducting impact analyses, evaluating change readiness, and identifying key stakeholder groups.
Support training efforts by providing input, documenting requirements, scheduling sessions, and assisting with the design and delivery of training programs.
Contribute to the creation of core change management plans, including stakeholder communication plans and training plans.
Participate in organizational redesign efforts, including defining new roles and responsibilities and updating policies and procedures as needed.
Coordinate change management initiatives with the client Change Manager, other team members, and the PMO.
Track and report issues to the client Change Manager and, as directed, support entries in the project’s Risk, Actions, Issues, and Decisions (RAID) log.
Use videoconferencing tools to conduct meetings, workshops, and communication briefings.
May participate in or manage the creation of change-related communication videos.
Organize and maintain documents in designated Microsoft Teams folders, ensuring all documentation is current and easily accessible to procurement staff.
Develop clear, step-by-step job aids to support the implementation of new or revised processes.