Change Management Specialist

ATBEdmonton, AB
Hybrid

About The Position

This is a temporary 18-month term opportunity with a hybrid work arrangement (1-2 days on-site per week, subject to change). As ATB’s next Change Management Specialist, you will mature our Enterprise Change Practice and drive data-led value realization. You will architect practice frameworks, measure organizational change capacity, and provide adaptable change enablement for strategic initiatives. This is a unique opportunity to build scalable infrastructure while delivering hands-on, high-impact project support.

Requirements

  • Bachelor's degree in management, communications, organizational behaviour, data analytics, or a related field.
  • Change certification in an industry-accepted methodology (e.g., CCMP, Prosci (preferred), IDEO U).
  • Experience in the design and application of change processes, templates, and tools across a large enterprise.
  • Expertise in defining success measures, tracking adoption rates, and evaluating the impact of change initiatives.
  • Proficiency with visual reporting (e.g., dashboards, heat maps) to monitor organizational change capacity.
  • Deep understanding of seamlessly integrating change management into standard project lifecycles and Agile environments.
  • Background in impact assessment, risk identification, and comprehensive change strategy execution across a flexible portfolio.
  • Exceptional written, verbal, and presentation skills, with the ability to tailor messaging for diverse audiences and translate complex metrics into compelling executive narratives.
  • Capacity to act as a trusted advisor, guiding senior leaders and gaining support through relationship-building and deep expertise.
  • Track record of building cross-team partnerships, managing competing priorities, and aligning groups on shared goals.
  • Strong grasp of end-user impacts, with the skills to manage resistance and proactively mitigate change fatigue.

Nice To Haves

  • Prosci certification

Responsibilities

  • Mature the enterprise change practice by integrating standardized methodologies into the project lifecycle.
  • Enable scalable, consultative change models by developing tiered toolkits and refining core operational processes (e.g., partnership frameworks, transition-to-business protocols).
  • Monitor change ‘hot spots’ across the Enterprise to more effectively manage change fatigue by designing and launching the next evolution of the Change Outlook Report.
  • Establish baseline adoption metrics and enterprise value frameworks.
  • Translate complex portfolio data into compelling executive narratives that demonstrate value, adoption, and ongoing change maturity.
  • Act as a flexible change enabler, providing project execution or consultative support as strategic priorities evolve.
  • Coordinate and drive comprehensive change strategies, conduct impact and risk assessments, and execute tactical plans to realize value.
  • Partner with cross-functional leadership to develop future-state approaches and reach strategic milestones in a matrixed environment.

Benefits

  • High-care, high-performance culture
  • Flexible and inclusive programs
  • Interesting and challenging work
  • Performance enablement
  • Learning and development
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